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March 2024 by Dany Valdez
I buy often, and everything is very good and fresh and the service is excellent ????????
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February 2024 by R.A.C.M CRUZ
Excellent coffee
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January 2024 by David Barker
This is a good local place for simple snacks and drinks. They mostly run pretty smoothly and the drinks are good. They've recently started making donuts fresh (they used to make them the evening before) so that's an improvement.The staff is friendly and keep the place as clean as can be reasonably expected. I spend an hour there several times per week, so I can see the ebb and flow of customers and how this location is usually on top of things.You'll see one review below where they failed - that was on Christmas Eve when one of the staff was late. After the staff member came in, they caught right up.
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January 2024 by David B.
Sure, this is a Dunkin' Donuts, so 5 stars given the expectations. The staff here is the strong suit - they work hard, are friendly and keep the place clean. They've recently started making some of the donuts the same day (they used to all be made the previous evening), so that's been better. And the coffee is always good.I am a regular and spend an hour several times per week in the seating area, so I see a lot. They seem to handle call in orders pretty quickly - only on a few occasions have I seen people have to wait when they arrive. Most of the time, people walk in, pick up their order and walk out.So, for a Dunkin', this is a good place.
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January 2024 by Clytie Catrett
Granddaughter's favorite! Good coffee. Have never eaten there. We just get donuts.
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December 2023 by shawn Carter
I used the app to order an iced coffee. When I arrived there were only 2 employees working. A large crowd was standing around waiting for online orders. No orders were ready & no orders were being made. There was a girl at the cash register taking walk in orders & a guy making food. Standing there watching the food cook. 10 minutes pass by & everyone was getting restless as no orders are coming out. A guy asked about who is making the online orders & it fell on deaf ears. No one answered. I asked for a refund for my online order. I was told that was impossible. It took almost 30 minutes for an iced coffee using the online app. When I got outside & took a sip, it was not what I ordered.I will never set foot in this location ever again. They do not care about their customers time or money. No apologies were given & were rude the entire time I was inside the store. There are plenty of great coffee options in reston so I will spend my money elsewhere. This location is a joke
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October 2023 by Cassie M
Not their fault but you know when the Dunkin you get is gonna taste like creek water? Yep :(
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September 2023 by Anne C.
I visited this Dunkin today to get my normal order. I've gone to the Hunters Woods Plaza a few times before over the years and the workers are always friendly and quick to make the food. I've had some really bad Dunkin from other places and good locations are the reason I continue to try at all, because good Dunkin coffee is great!My coffee today was absolutely perfect--medium iced caramel macchiato. Thank you for the continued positive experiences, I'll stick to this location. :)With regard to ambiance, there are a few small tables where I've seen families and individuals eating. There is not a drive-through, but there's ample, close parking for sitting down or doing pickup. It's a small place so not somewhere you'd sit for a long time unless you really wanted to.
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September 2023 by Kashif Khan
Just had one hardest donut of my life.. felt like at least 2-3 days
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September 2023 by C Seider
Friendly service and lots of selection for middle afternoon visit.
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August 2023 by V Knight
Went to this location this morning for breakfast. No one had a hair net on and when I picked up my food there was a hair in it. Got my refund and got out. Wouldn’t recommend this place unless you’ve got a sharp eye to catch hair in your food.
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July 2023 by Erica Brouillette
The donuts are delicious, even if you come later in the morning or in the afternoon. They have okay coffee, the iced lattes are hit or miss, in my opinion, depending on the sugar and syrup mix that day. I absolutely love the Sourdough Breakfast Sandwich any time of day or night - so tasty! You can choose to eat inside or outside on a handful of outdoor tables and chairs. It's a little cramped inside, so I'd like to eat outside next time; just need a day with nice weather to enjoy.Parking: There's a small lot next to the building this store is inside. There's also a large parking lot out front that's shared among multiple businesses, but which always has several spaces available. I've always found a space very close to this store, if not right out front.Wheelchair accessibility: There are at least two accessible spaces right out front of the building, perhaps more in the side lot.
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July 2023 by Jenn V.
This is the millionth time we have ordered from them and the third time in the last two months that we've had an issue. I am allergic to Dairy so i just order a bagel toasted with no spread. This is now the third time i've received a bagel with cream cheese. Dairy makes me very ill for several days. Its not lactose intolerance. In addition we ordered 2 chocolate frosted, 2 Jelly and 2 powdered. But they did not give us that. They gave us 2 plain, two frosted with sprinkles but there weren't chocolate and 2 powerdered. We ordered this off Door Dash but i am putting the review here because it's not the diver's fault since the order wasn't put together right by Dunkin. They also forgot my husbands orange juice. Door Dash only gave us $3.81 refund. which is d**** We should have been refunded more.
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June 2023 by Natalia N.
the guy most shift do here doesn't even understand English and get mad when I tryed to explain, BAD COSTUMER SERVICE AND BAD FOOD. Pls just go to other Dunkin' location (i have been in this location like 10 times and the guy is just upset to work or doesn't know how to be a cashier or even just act as is giving costumer service.
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June 2023 by Idris
Service was awful. Had to wait 20 minutes because the workers couldn’t take my order.
