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March 2024 by Brian Burkart
Phil was great!!
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February 2024 by Lisa Hodge
Devyn was very professional and super helpful.We look forward to working with you.
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January 2024 by Hammad Atassi
Don was fantastic to work with. Exceptional knowledge and proactive customer service!
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December 2023 by Karen Gentemann
Phil is great to work with. He really helped me with a complicated order. Nothing like having a sense of humor.
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September 2023 by Melissa Ciavarella
Devyn was personable, knowledgeable, helpful and extremely prompt with the follow up.
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September 2023 by Annette Ferri
Staff in Reston, Philip and Don, are awesome! They explained the different print processes, shirt styles based on a few of my ideas, that looked great and fit within my budget. I've ordered online before, but unless you talk in-person, the outcomes can be different than your expectations (I've done that before).
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August 2023 by Jessica Wallach
Great customer service. Sales person helped me design many shirts!
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August 2023 by Terry Ryan
Devyn was very helpful and professional! It was a great experience.
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July 2023 by Emelie Kem
I went in the Friday before Father’s Day to get one shirt made for my dad. I was prepared for it to take the estimated 2-4 weeks as mentioned on their website, but they were able to get it done the same day. I’m sure I got lucky with the quick turnaround but everything about the in person customer experience was awesome. Already plotting my next design!
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July 2023 by Adrian
I had the pleasure of working with Don on a rush order and man, did he deliver. Within an hour of speaking, Don sent me a great design for my shirt and had it ordered. The customer service here is top notch and the product I got was wonderful quality. I am so satisfied with my order and Don made the experience a breeze.
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July 2023 by Nwenna Bowie
Phillip was extremely helpful and was able to complete my shirt quicker than expected. He delivered a quality product and his Customer service was excellent!
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June 2023 by Jeff Enriquez
Amazing customer service! I called and asked if they could put a word on a shirt I own. She said that they can't do that but gave me great advice on how to do that myself.
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May 2023 by Lisa Simon
Custom Ink, Reston, VA on South Lakes Drive has provided top-notch service and quality products every.single.time…and I’ve ordered a lot of merch over these last few years in support and celebration of my niece’s amazing TV series that she created, helped write, and executive produced! Their responsive turn-time was equally impressive! Big shout out to Phillip and especially to the Store Manager, Don DiFiore!! The added good news is that you don’t have to live locally to order from them specifically!!
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May 2023 by Donna Weeden
I was so sad about my sister passing away from brain cancer. I walked into a Custom in Ink to get T-shirts made, because we walked for a cure for brain cancer for 13 years, that’s what my sister died from. Anyway, a gentleman by the name of Don waited on me and he was marvelous. He was from the S. Lakes Dr. store in Reston in Virginia. He just picked my spirits up and talk to me with so much respect and took care of anything I needed immediately and it was immediate. Thank you Don thank you custom ink. This is a 15 out of a ten excellent store.
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December 2022 by Sean Carroll
I had a GREAT experience with Custom Ink in South Lakes Village Center. Philip helped design water bottles for our grand opening. He worked with me to find the best graphics, product, and price. The product arrived on schedule and was a big hit with our new team. I will definitely return to my neighbors at Custom ink for future promotional products.
