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January 2024
Horrendously bad service in person, over the phone, and online. Impossible to get a competent human for customer service. I'm giving up on Citibank and moving my money elsewhere.
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December 2023
Completely agree with all the negative reviews for this specific location. Rude, demeaning and all need training in customer service. It's time to take our $$$ elsewhere.
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October 2023
This bank is the worst . You come to make a deposit and they tell you to come back 30 min later because the teller is on lunch. At. 4.15. Bank closes at 5pm. All personnel have a terrible attitude. This is the Reston Branch. Disgusting