8AM - 5:30PM
927 W Main St, Radford7:30AM - 5:30PM
102 W Main St, Radford“Very clean environment! I 10 out of 10 reccomend coming to this radford location over the cburg location. I had wonderful experience here today, all the staff was VERY friendly and nice, they took time to explain things to me! They got me in and out very fast! The two ladies up front and the mechanics were all amazing! Thank you guys so much for making this experience great!”
“Sean and the front desk employees were awesome. I seen so many bad reviews on United mufflers shop AFTER I took my car (which worried me after they started working on it) to be worked on. I seen comments about them not fixing what they was suppose to, to expensive, Sean was rude or sean didn't know what he was talking about but I have to disagree with all of that. I just moved to VA from WV and went for inspection and was rejected for many things. I was wondering why he was taking tires off, checking the E-break and lifting the hood (they don't do that in WV) and he politely explained to me all of the VA state laws for inspection stickers. Sean could have potentially saved me and my family's life for there was many things wrong with my car that I didn't know that was very dangerous. He showed me everything that he seen was wrong with it. He didn't just claim there was a problem just so he could make some money like some of these reviews had stated. I don't see him as a "rip off" because he thought I needed both rear bearing to begin with but then called me at a later time to tell me I only needed one. If he was a rip off he would have replaced both and charged me for it. I dropped my car off on a Wednesday and was told it would be done Thursday (that's awesome for the amount of work it needed) but there wasn't enough time to get it done Thursday so I was told by front dest sean was only coming in Friday (it was good Friday and they are closed) just to finish mine but they didn't. I wished they would have called to let me know it wasn't going to be done Friday because that made us finding a way to get our Easter pictures and getting to church a little complicated. That's the only reason why they got a 4. If it wasn't for the no contact thing they would have absolutely gotten a 5! I'd recommend united muffler to you. I will return for any future needs.”
“Thank you to Lisa at the front desk, Toby the service advisor, and Mia the technician for fixing my Civic last week. You were so courteous and professional even though I know you were busy. Also thanks to Meg Weddle and Dan McKinney for recommending you. Radford is a very friendly town!”