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July 2024 by Ryan Robinette
Nice people helped us with our tubes
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July 2024 by flundy
i genuinely have never been so bothered by a place to leave a review, but i am almost certain my unit was mold infested. All doors to AC closets are closed without being prior notice, and they were incredibly slow to changing our AC filter. Mentioned "vacuuming" and "how bad our filter looked" and never returned until almost a year later, around the end of my lease.
Building 600 had a major water pipe burst during my stay that was not mentioned to any other occupants.
Staff has the highest turnover rate I've ever seen, almost a completely new guy every time.
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July 2024 by Clifton Watkins
Apartment was messy when I got the lease, I didn't get a key to my room days later. The room itself was messy.
In the month of July 2023 they charged me full month rate and turned around did it again in August that took weeks of visiting to get that adjusted in the account.
Communicating was sometimes unpleasant, the place was very affordable though.
I highly recommend all communications be in email or some form of writing.
Oh one last thing they do sometimes lease questionable people, a roommate and I got a third roommate that was very suspect turned out he had been in trouble with the law numerous times.
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June 2024 by Rachel LaFrancois
The most disappointing apartments, and they break landlord tenant laws. I would not recommend renting with this sick place… And on another note the staff is rude and dysfunctional, it’s sad.
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May 2024 by Charles Kuahine
Ran extremely unprofessional! Working with lawyers as I type to get my granddaughter out of there!
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April 2024 by Eleni Frank
Great experience at Rivers Edge! I have been in Radford for several years now and this apartment complex is great compared to others I have signed with. The new property manager Hope has been very helpful and attentive! Maintenance issues are handled as best as possible due to only one person completing the requests but nonetheless they make sure you have what you need. I recommend this place to anyone who wants to live in Radford and be away from the noise of the University! Just a short two minute walk to the New River!
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April 2024 by Giovanni Ruiz
I’ve had such a positive experience here over the past three years. Hope from the office has been very attentive and has made the comfort of my stay a priority. I am incredibly happy and content with my stay at the apartment complex. The strong communication here has made my experience even better. I highly recommend this place for anyone looking for a comfortable and lovely living environment.
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April 2024 by Adam Simpkins
Kayleigh and Hope are very kind and helpful! Maintenance works hard daily!
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April 2024 by Kay Bug
The office staff is super friendly and very helpful! Property offers many great amenities!
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April 2024 by RHONDA LEIPPLY
As a parent I was overwhelmed by the organization and cleanliness of the apartment. I would have no worries about my child staying here at Rivers Edge. Hope and Kayleigh are ao nice and helpful!
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April 2024 by Sydney Hope
Great experience at this apartment. Was treated so kind Kaylee and Hope went above and beyond. Looking forward to my new place
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February 2024 by John Doe
Tried to say I was being rude because I called about not having hot water for more than 10 minutes while taking a shower. The lady who I talk to at the front desk was extremely rude to me asking why I didn’t say anything sooner if that was the case and that we are always calling last minute for maintenance request. Ask someone who pays rent every month you would just assume you can call at your own convenience then when my girlfriend went down there to talk to them because the employee told her if if we were going to be rude, she was going to be rude back(extremely unprofessional) When she went down to the office, they also told her that He has been rude on a regular basis, which, if you know you know that that’s just not in my character I’m a very calm and collected person. So when I called down there to see what the issue was because again, I don’t think I’m ever rude. They tried to say they didn’t say it, but needless to say that got worked out other issues include: Takes forever for maintenance to come fix things. The toilets have absolutely no pressure so one time we had no working toilet for the whole weekend. The issue is not with the Maintenance stuff just that they need more hired to keep up with demand. We were told after all the plumbing issues and leaks we would be getting a new toilet, however, never happened they just keep putting a Bandaid over the issues. We’ve been told all the toilets are like that.. Don’t ever think you can be late on rent, because after day three they charge you $75 late fees, and on day five they proceed with filing court paperwork for eviction. Literally nowhere else on this college campus does that most in a place would give you a little bit of leeway or work with you on time depending on when you get paid. Not them. When we first moved in, we also had a stink bug problem, because our door appears as if it has been kicked down before it’s so loose and the cracks are so big in between the floor and the door and the wall and the door which was letting in thousands of stink bugs. Took a while, but finally was fixed. Need to hire way more maintenance to keep up with demand of Maintenance work orders. It’s not Maintenance fault it sometimes takes them weeks to fix things when they’re is only 2 of them for like 500+ apartment complex. I’d really just recommend you not live here no matter what type of deals they tried to persuade you with.
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January 2024 by Jimmie Crimes
I recently moved here from Georgia and management has been very helpful and understanding to my needs. They answer in a timely fashion and I am grateful for what they have done for me. I would also like to shout out Corey and Travis from maintenance as I have noticed that work extremely hard in getting things done. Thank you all!
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December 2023 by Adrianna Tolley
Amazing complex. Beautiful. Highly recommend. Staff is super nice and friendly
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December 2023 by Tucker Cornelison
The office folk are very effective and cooperative while the maintenance folk are insanely well versed and knowledgeable of the ins and outs of maintenance. Safe to say they get it done.
