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October 2024 by Bryan Smith
Store hours say 7:00 on the door but they don’t open until 8:00
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September 2024 by Taylor W.
Ever since I have started going to this Walgreens, I have nothing but good things to say about the pharmacy and the staff that work the rest of the store. This Walgreens had me amazed, I was amazed because when entering this Walgreens, the staff at the front welcomed me with a friendly hello. That right there could make a difference in someone's life. Whether they are having a bad day or even a good one. All it takes is a friendly smile and simple hello. Now for the pharmacy, the pharmacy went above and beyond for me. One day I was picking up some medication from them and Ashley noticed I was not looking like I was feeling good. Ashley grabbed Allison the pharmacist and they both got me to sit down and wanted to call 911 for me but I said thank you, but I will drive myself to the VCU free standing Emergency center. I sat there for a minute or so and they watched me until I left. Inconclusion there will be up and down days, for the staff and the for the customers. For example, medication is not sent to the pharmacy, or the medication is not ready. I know it gets frustrating for the staff and the customers. The pharmacy techs and the pharmacist get frustrated when things do not go the right way. So instead of getting upset at the store staff. Just brush it off and take a deep breath and exhale and smile as if everything is going to be okay. Pay attention to the pharmacy hours.
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August 2024 by Dorez Bowens
I just want to say how wonderful Gayla is! She’s a pleasant soul and made my morning with her warm personality and customer service. People like her are what keep businesses running and customers returning! We will be back!!
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April 2024 by Amber Chandler
If you enjoy sitting in a line that's wrapped around the building, you're in luck! Hopefully you packed extra snacks, have a great Playlist, and possibly even a neck pillow to enjoy at least 20 minutes of alone time.
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April 2024 by MLS 3
Was prescribed a medication that I was allergic to and thank God the pharmacist caught it before I picked it up. I don't know her name but she was a fill in pharmacist, Thank you so very much.
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November 2023 by Tyler Bell
Pharmacy staff here are very friendly.
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November 2023 by diane byrd
Always polite and helpful!
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November 2023 by Charity White
Wish I could leave a zero. So disorganized at this place long wait in drive through line all the time but now to top it off I drive all the way here to pick up needed medicine and its closed because the pharmacist isn't on duty. Wth people still need their medicines. Im just over this place
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September 2023 by Christopher Smith
Wouldn’t honor promotional price despite me having a Walgreens account. Which, okay, the new coupon system imposed by corporate is straight dumb- nobody else does “coupons” like this- but also the lady at the counter was rude enough to say “oh but it’s too late now that you’re at the register” to look up a coupon from the app. As if there was a line behind me (there wasn’t- it was dead) and as if I couldn’t possibly step away for a minute and set it up and get my $5 off- being completely new to this new “system” of theirs and all. News flash lady, not everyone is an avid Walgreens shopper. First and last time going to this Walgreens. If the manager/owner reads this please just save the apology cuz I’m not interested- maybe instead y’all have a talk to your staff about being a little more human, understanding and facilitative to a decent customer experience.
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September 2023 by Sarah Dacey
This Walgreens is horrible!!!!! Lines take forever, filling prescriptions takes days. They didn’t used to be like this. I had scheduled an appointment for my vaccine and that took over an hour just to get checked in. I will be changing pharmacies
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September 2023 by Thurman Throckmorton
I don't have the time to tell you exactly how bad this pharmacy is. Auto refill was done three times only to have to go over it again each time. They say my Dr didn't authorize a refill and the Dr said he most definitely has. And it's blood pressure meds that is a necessity. This happens EVERY TIME... Awfulunbelievable how u
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August 2023 by S C
This has got to be the worst Walgreens pharmacy I have ever been to in my entire life. I just moved here from out of state trying to get my prescriptions transferred over from a Publix and Florida. What a joke! First, they didn’t have the prescriptions available but they kept sending me text messages that they were ready to be picked up so I drove all the way there for NOTHING this happened three times! Then they started texting me that they were available to pick up but it was at a completely different Walgreens, which I have no idea where it is because I just moved here! Then I thought they finally got it right and after telling them to delete my insurance out of my chart because I no longer have that insurance. They put all of the prescriptions back because I didn’t have the insurance when I already told them I was going to be self-pay! Omg so frustrating! Last attempt instead of actually going 25 minutes to the store I thought I should just call, glad I did because they “weren’t ready” and whoever it was that I spoke with she talked to me like I was either a three-year-old child or an eighty-year-old woman!! I am DONE with Walgreens after a week and a half of going back-and-forth I just went back to Publix even if I have to drive a half hour longer. absolutely insane!!!!!
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August 2023 by Brandy Ebisawa
Wait times in the drive through are always ridiculous. This last visit was the same as every other visit; upwards of 30 minutes waiting and only two cars ahead. Unfortunately, once you get in the line, you can’t get out; there’s no way to get around the cars ahead of you.After waiting in line for 30 minutes, I am told that my prescription will not be ready until after 4pm the following day.l because they don’t have the medication that I was prescribed.
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June 2023 by Nancy Carswell
If you need meds filled quickly, have them sent somewhere else. There are days where they will not pick up the phone or you wait for 20-30 minutes on hold (during normal business hours and not the 30 minute lunch window). The MCV satellite ER sent meds for a back injury (that were much needed) over to them at 9AM... We went over and were told not to stay and wait because it wasn't going to be ready anytime soon. We just called to check on them as we've been waiting in agony all morning... It's 1pm and they still are not filled. We explained to the tech that answered the phone that they are for a back injury and that they were needed hours ago. She said that they might be ready in an hour... If you can't wait hours for meds, I would recommend having them filled somewhere else.
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May 2023 by David Johnson
I am visiting this area from out of state. I have been a Walgreens customer in my home state for over 20 years, and the pharmacy in Quinton is the most helpful, efficient, and professional of any that I have used. I had to move two prescriptions to their store. My insurance did not approve a vacation override for one and they volunteered to find a discount card to get an important drug that I could afford. Such great service!
