“This is a nice Navy Fed branch, it’s my experience that the employees are more pleasant here than at other branches nearby, and it’s a more calm vibe in general.”
“This is a nice Navy Fed branch, it’s my experience that the employees are more pleasant here than at other branches nearby, and it’s a more calm vibe in general.”
“Excellent customer service, highly recommend this location. Everyone was friendly and Dana who helped us make checking and savings account was very knowledgeable and respectful. Everything was done under 20 - 30 minutes.”
10AM - 4PM
4001 Graham Park Rd, Dumfries“Heather Davidson is amazing. She is professional and most helpful even with numerous clients waiting. She helped each one with patience, providing exactly what we needed. Thank you for hiring her.”
“Marlon Lopez says hello to everyone that comes in the branch and is always willing to help in anything really fast while other team members are busy assisting other customers, Exceptional customer service skills”
“The bank teller that helped me was Tracy. He was very polite and swift with my requests. I really appreciated his service. Sometimes the tellers aren’t the nicest but in this case he was great!”
“Most friendliest bank I have ever dealt. Been with this bank since 2005. Formally known as cardinal bank. Stafford branch is so nice. For me and my family this branch is awesome. We always feel a family atmosphere.”
“I had a very VERY pleasant time today with Burke & Herbert. Right after a very sad experience with PNC Bank I ran over to Burke & Herbert. Even though they were short staffed Ms. Huarez helped me out greatly. She was very patient, kind and knowledgeable. I feel like you can rest assured if you have concerns or questions that you will treated with respect, dignity and get your questions answered. Very happy so far with this Bank.”
“I wanna say thank you Ara who works there, that made my walk in an Excellent experience. She made me feel welcome and was extremely helpful with my service. THANK YOU”
“Zavala is wonderful & perfect giving 100 star to her , she is one of a kind she explain everything what we need to know thanku zavala for wonderful service god bless you”
“This is a shared branch credit union in Stafford, VA. I initially went there for transactions with my old credit union. I found their customer service so outstanding that I decided to join. They remember my name and they provide excellent service. I highly recommend them to anyone who wants a personalized experience with their banking institution. They have a walk up ATM which is very important to me because I do not drive. I'm so glad I joined. You will be too.”
“Hey guys I’ve been going to united bank for the past year and the young lady April is awesome !! She always takes care of me fast and promptly and goes above and beyond to make sure the customer is satisfied with all transactions ??”
Open 24 hours
16300 Navigation Dr, Woodbridge“It's seems unlikely that people would take the time to add a positive review for a bank. So I thought I'd share my very positive experience. This location is busy! The front door gets a lot of action. Yet seemingly there is always a space in their smaller parking lot. Service here is fast and the staff seems at least educated in their policies and procedures. It feels good to walk in and accomplish what is needed and get on with my day!”
9:00 AM - 5:00 PM
Navy Federal Credit Union ATM, Stafford“I've been with Navy Federal for over 15 years, and the only complaint I've ever had at any branch is wait times, and that probably my fault for always coming in on weekend. Our local branch is always friendly and helpful. I've had my mortgage, car loans, and a personal loan at Navy Fed and they've always been accommodating and patient. When furlough hit because of a Government shutdown, Navy Fed was there, first with overdraft protection and now with their new guaranteed 0% interest late-paycheck loans. Great internet rates and customer support as well. I couldn't be happier, and I'll be a customer for as long as I can reach a branch.”
9AM - 5PM
1525 Stafford Market Pl, Stafford“Agent MD was especially great to me. Excellent Costomer service. He went above and beyond to meet all my needs.. I am appreciative of your service and kindness. MD. A few more people like you in a branch makes a huge difference in how a Costomer for greater than 23 years in banking with Bank of America like me will alway stay with Bank of America. Again, thank you for your service.”
“Very helpful and friendly staff! T was so sweet, I came in with my 1.5 year old daughter so it can be difficult to entertain a toddler while doing errands. She gave her a piece of paper and pen and drew with her while I was figuring out everything on my phone for online banking! Thank you so much for making this experience pleasant!”
9AM - 5PM
40 Prosperity Ln, Stafford“When you call the branch, someone actually answers the phone no dialing one for English or going through some long process of verification just to talk to somebody staff is extremely helpful and pleasant, so refreshing compared to other banks”
“Finally an organization that could give other businesses a few tips on customer service. This organization looks out the the interests of their members. They got their act together in an era well customer service can not be found. I highly recommend PenFed Credit Union.”
9AM - 5PM
2611 Prince William Pkwy, Woodbridge“Scott and Marcos went above and beyond for me! My son and I had to coordinate simultaneous appointments in two different states. Despite delays and technical difficulties, Scott persevered to resolve the issue and was so patient the whole time, despite staying almost an hour after closing. Marcos offered additional support and also gave extra of his time. Thank you!!”
“Steven the Retail Specialist Never hesitates to help any bank branch client that comes in he is always willing to help and has great and amazing customer service skills and as well everyone else that works in that same branch”
“Ashlei is, hands down, the best banker I've ever worked with. She is funny, friendly, knowledgeable, professional and accommodating.Truist is lucky to have her and I hope they're treating her well!”