Walgreens is a popular pharmacy and retail store that offers a wide range of services, from refilling prescriptions to shopping for health and beauty products. The Walgreens in Purcellville, in particular, is known for its exceptional customer service. Customers are greeted with a smile and friendly assistance, and the store is well-stocked and easy to navigate. The cashiers are efficient and pleasant, and the store is always clean and well-maintained. However, the pharmacy at Walgreens has faced some challenges, particularly during the COVID-19 pandemic. The lines can be long, and the drive-thru is often backed up, leading to frustration for some customers. The pharmacy staff can sometimes seem overwhelmed and less approachable, and there is a need for better communication and support to ensure a more efficient and positive experience for patients. Despite these issues, Walgreens remains a popular choice for many customers, who appreciate the convenience and variety of products and services offered. With a focus on improving the pharmacy experience and continuing to provide excellent customer service, Walgreens can maintain its reputation as a trusted and reliable destination for all of your health and wellness needs.
I usually use the drive thru because I have a broken back..The wait is normally not too long as long as I don't go around 5p... I do understand that sometimes a customer may need a little extra time for service..Staff are always polite.
May 2025
Great people. Do not develop film here. Walgreens says a week, but they actually take three. This is corporate Walgreens fault. They are liars.
Edit: after three months they lost the film and I am not in their system. Do not use the film development service for Walgreens, they will lose your film
February 2025
Slowest Walgreens in the area. Just do yourself a favor and go out of the way to a different pharmacy it'll take less time than waiting here. 25 mins on hold for a call. Prescriptions are never done same day. Made an appointment for vaccines, showed up 15 mins early waited 45 mins past appointment time.
