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January 2024 by Nick
Ask for Ellen a sales rep..She did a great job. The guys that work there are full of knowledge. I drove 1 hour to get my Tractor from the.. A+
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November 2023 by Robert Bennett
Great lawn and farm equipment, very good service department, friendly and knowledgeable customer service staff and very detail oriented.
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September 2023 by William Whitesides
Cool old fashioned place. Counter help looked for an off the wall gasket for me with no luck but the gasket was for a foreign made tractor so 4 stars for the effort.
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February 2023 by S C
Check out the SCAG equipment! Great service ?
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December 2022 by DE M.
Ordered three items in September and was told they would be in end of November. November came and went. Started calling in December and was told yes they were in. Then a few days later told they didn't know where the items were. Finally they picked up the tractor to install. Several days later I called and was told they couldn't find two of the items. Told them to return tractor and credit order. They offered to still bring by one of the items. They did finally credit our account. Still haven't received the item they promised. I would go somewhere else with your business. BTW our salesman was Zach. We didn't have any trouble in 2016 when we worked with Jimmy.
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December 2022 by PAM White
We have had very good experience with everyone in the years we have been dealing with them.
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December 2022 by Joe Silva
I called this company today for a basic tune-up estimate for a small tractor which I bought from them. The total for pick-up and this minor service was $600!! That's two or three times what a tune-up for a car costs! This company is a rip off.They responded to this review by saying that their prices are"competitive". That's false. These are the highest prices in the area.
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November 2022 by Robert Dusz
I worked with Zach V at Virginia tractor in Purcelville and he was phenomenal. I came in to just take a look at Zach understood i didn’t have much time so he took my info down and sent me over a quote. I wasn’t ready to buy at the time so when he followed up he was understanding of my situation. When I was finally ready to pull the trigger we came down and Zach showed us a few tractors. We thought we wanted a 3025e. He was able to clearly articulate the differences between the 3025e, 3033r and the 3033e. Whenever we had a question he did know the answer to off the top of his head he was honest and said he would find out and let us know. We really appreciated this in our buying process. He was fair and transparent with the pricing and deals that were being run at the time. From deciding what tractor we wanted to finishing up the paperwork it was a pleasure to work with Zach. He was never pushy or being a salesmen as much as he was giving his honest opinion. I could not be happier with my new 3033r and my experience with Virginia tractor.
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June 2022 by Mark Gregory
Great service, reasonable pricing for tractor service.
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June 2022 by Tyler H.
Stopped in to try and get a tube replaced on my flat tractor tire and after asking the lady in service she turned around in her chair and asked "can we do that" and then proceeded to tell me it would take a week. I'm astonished that a 15 minute endeavor is going to take a week. If you make the mistake of coming here don't expect polite service and I hope you don't need anything repaired for a long long time.
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April 2022 by Helik Shemer
This businesses is an authorized Toro dealer, and I was looking to service a Toro tool under warranty. I spoke to Wyatt from the service department who suggested bringing it over for him to look at.He was just as friendly in person as he was over the phone, took a look at the tool and was able to fix a minor issue on the spot while instructing me how to avoid the same issue in the future.This was a second I received such service at this facility, even though I did not buy the tools there. Although they are a listed provider of such service by Toro, it still felt like an extra level of care I did not experience in other such dealerships in the past.Maybe it is just Wyatt's attitude or the business practice - I can't tell. All I know is this was a most pleasant customer support I have experienced in a while.Thank you Wyatt!!!
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April 2022 by Stephen Coon
The parts department was helpful in determining what I might need to repair my equipment and when some of the parts weren't need they made it easy to exchange for things I could use.
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March 2022 by James Sivard
I called this company today for a basic tune-up estimate for a small tractor which I bought from them. The total for pick-up and this minor service was $600!! That's two or three times what a tune-up for a car costs! This company is a rip off.They responded to this review by saying that their prices are"competitive". That's false. These are the highest prices in the area.
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August 2021 by John Arriaga
Great service!
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August 2021 by Brent Temple
About 14 months ago, I purchased a Stihl battery string trimmer from Virginia Tractor in Purcellville. It generally worked great until the plastic head gear disintegrated. Apparently, at the time of purchase the transfer paperwork was not done so Stihl was reluctant to make good on the warranty.I was able to locate the credit card transaction from my bank records documenting exactly when the purchase was made. I provided that informing MS Tori Athey at Virginia Tractor. She was able to work with Stihl to establish the warranty coverage and get me a replacement unit.I could not be more pleased with Virginia Tractor and in particular, MS Tori for all her efforts on my behalf. This is a firm that stands behind what they sell and will step up to help a customer out.
