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May 2024 by Stacy Billingsley
This was my first time ever needing any sort of body work done on my car. Of course I thought the process was going to be stressful but it wasn’t at all. Crystal, Mike and Bryan kept me in the loop the entire way and sent updates through text which was extremely helpful given my cell service is terrible when I’m at work. I highly recommend Carstar in Purcellville for any body work needing to be done. They worked directly with the Insurance company, making my life so much easier. I didn’t have to go through 100 steps to plan a rental or to worry about pick up and drop off. 10/10!
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May 2024 by Paula Olander
Outstanding service. We are visiting from out of town, and on the way here a rock hit our sunroof and it shattered. There is not time to fix it before we have to return home, so they applied a crash wrap. This will allow us to safely return home for the repair. They did not charge us for this service. That’s uncommon these days!
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May 2024 by Vladimir Barbashov
Excellent work quality and customer service, as good as it gets!
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May 2024 by Lorraine Rodman
Carstar made it easy get my car repaired. They were courteous snd professional.
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May 2024 by Iman Elkadi
Very courteous, timely, and professional service. I recommend them without any reservation.
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May 2024 by Stephanie Rodriguez
I recently had a claim through another insurance carrier and chose this facility for my repairs. I was able to speak with a staff member about my repair concerns when I dropped off my vehicle. They were very communicative throughout the repair process - they did what they said they were going to do, when they said they were going to do it. At no point in the repair process did I feel out of the loop, or find myself questioning their methods. Thank you Team CARSTAR Purcellville for the quality repair, stellar communication, and overall professionalism!
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May 2024 by Pedro Davila Avila
Crystal, Brian and the shop personnel were most attentive, polite, and professional in servicing my SUV. My vehicle repairs was completed within budget, high quality and as scheduled. I recommend this shop to trust your car repair work.
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May 2024 by Maria Emilia Moguel Alcazar
Everyone was very attentive and communicative with me until the job was finished
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May 2024 by Scott McHale
We had a great experience with CARSTAR of Purcellville. Unfortunately for us we had the need to use their services twice this past year, but fortunately for us Trevour and the team were there to guide us through every step of the way with a clear communication and what to expect. Our car looks fabulous. Thank you CARSTARService: Body & Trim
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May 2024 by Gt
Mike and the techs at CARSTAR in Purcellville, VA worked on my Honda Pilot until they found a very elusive water leak. I went to two other places prior to CARSTAR with no luck. CARSTAR repaired the leak and fixed the water damaged carpeting. Crystal was very helpful in keeping me informed throughout the process, and the location makes it easy to pick up and drop off Enterprise rental cars. Highly recommended for your car repair.
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May 2024 by Chris Vann
Great experience. I highly recommend them.
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May 2024 by Chris Eubanks
Quick, thorough, and communicative.
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May 2024 by David D'Abate
Outstanding people. Nothing but praise for the entire process. Texted me most days on status. The work is perfect. If you need work done, don’t think twice. CARSTAR Purcellville is AWESOME!!!!!
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May 2024 by Bryan Zidek
Really a 10 + service. The customer service was out of this world nice and accommodating. Job well done within a very reasonable amount of time. I highly recommend them!
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May 2024 by J K
Great communication and timely service. Great work, looks brand new.