Food City is a locally owned, community-focused grocery retailer with stores across several southeastern states. The store offers a great variety of items and is noted for being immaculately clean and well-stocked, with a friendly and helpful staff contributing to a good atmosphere. Customers appreciate the conveniences offered, including a pharmacy, fuel centers, a Starbucks, curbside pickup, and home delivery. Many highlight the great deals, great service, and delicious offerings like the hot food bar and selection of cakes and sweets. Some practical features, like drink holders on the shopping carts, are also praised. However, some shoppers note a limited selection of specific specialty items, particularly organic produce like cabbage, butter beans, asparagus, and carrots, as well as certain meat cuts like grass-fed brisket or baby ribs. On occasion, the prepared food sections, such as the Asian Wok, can provide disappointingly small portions with low-quality ingredients. A minor inconvenience mentioned is the lack of take-home trays for leftovers from the hot food bar. Despite these occasional shortcomings, the store is generally viewed very positively, with one customer humorously wishing for a Food City in heaven.
We went into the New Food City to check things out. Nice Store!
October 2025
Other than not having any kind of suitable tray for packaging to put more than one donut in. The store was clean, well lit, and people all around that were working at the store. Only one office type staff saw me struggling w donuts and offered to help to try and find a package to put Donuts in.
September 2024
I like the Deli, Wycliffe and Anthony are very friendly and helpful!