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April 2024 by Allen Butler
Great job
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March 2024 by Mary Beth Branzelle
Called at 9:23 AM and it rang forever and then the voice recorder came on the line stating "I didnt hear your response, please try again" so I randomly selected 1 and it sent me to Crossroads Ford Sales department. Service agent was very nice and transferred me back to Quick Lane and it went to voice mail for me to leave a message.The last time I went to Quick Lane they told me it would be a couple of months before I could get an appointment to have my oil changed and tires rotated.With all that said, my experience has not been positive.
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November 2023 by Jacob Siegfried
Horrible experience took it in for a simple flat repair told them I needed it back by 330 they said they'd do the best they could. I got my truck back at 415 in the afternoon after being told it would be ready at 3 on the phone and as an added bonus a free check engine light on my dash.Service: Tires
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November 2023 by Linda Goad
Don't lose any discount coupons you get in the mail. They do not honor coupons on your phone. After this review, they called and gave me a credit for my next visit. I'm happy now.Services: Tires
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November 2023 by Sean Wilson
No appointments. First come first served, so be there an hour early. They open at 7 and the line starts forming between 6-6:15. If you are 5th in line expect to be there until noon.
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October 2023 by Amir Fenwick
Zero stars if I could. Dropped my truck off at 7:15 am, came back at 3pm and they have not even looked at the vehicle. I had to take it elsewhere. Terrible experience. I will be writing to the BBB as well.
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September 2023 by Amir F.
Terrible experience. I dropped my truck off at 7:15am. I came back at 3pm and they have not even looked at the vehicle. I had to take my vehicle elsewhere. They lie in your face and say first come first serve.
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August 2023 by MB Man
This place needs to change it's name. I haven't gone in there in years without them telling me it would be a three hour wait. Why can I go to Walmart and be in and out in an hour and save money? I stopped going.I recently drove there because I needed a battery. There was at least 20 cars there and the waiting room was full. Went to W and was out in under an hour as I previously stated.Maybe I'm just going at the wrong time but I think they have a problem.
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August 2023 by Keith Walker
I got my work vehicle worked on and the service was great
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July 2023 by Kim Dagenais
Sign said open til 7pm. Went there after work arrived at 4pm and was told they were not doing any oil changes for the rest of day. Not very friendly,didnt feel like they wanted me to come back, so i didnt.
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June 2023 by Luis DiazforTDAwesomes
They do more than oil changes!
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January 2023 by MARREW WERRAM
Late opening for business.State inspector doesn't arrive until an hour laterCustomer lobby unprepared, coffee pots dirty from previous dayPlan your maintenance needs carefully if considering doing business at this location
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November 2022 by Rob B.
I showed up an hour before closing.. on a Saturday.. no appointment. They were able to replace my tire in 20 minutes. Awesome!!!!!!! They have a sign saying they price match but... it is extremely strict. Don't count on this.
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September 2022 by Norman Villoso
Mechanic Maurice who worked on my truck was extremely slow, he was talking to other staff about not related to my service, about food, he was horse playing with another mechanic by rolling an empty plastic container to the mechanics way.I have been bringing my three vehicles here since this place has opened never had an experience like this before.Service: Oil change
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August 2022 by Susanne Bohon
I have spent several mornings at this Quick Lane and it has always been very pleasant. I have several cars and they have taken care of them well. I know car service is a trust based service and I feel comfortable visiting them.Services: Oil change