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August 2024 by Justin Harris
We always complain about prices but this a good store
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August 2024 by Michelle Mills
I am at this Food Lion OFTEN for pick up orders - for work and for home. The shoppers/runners for pick-up orders have been great. Friendly, quick with a couple of exceptions, and they get me on my way in a reasonable amount of time.
If there is an issue at pick-up and I have to call or go IN the store, that is another matter. The phone/internet system in the store apparently has been messed up for years and continues to be so.
Calls to the store about your pick-up when you've been waiting an extended amount of time go unanswered, the extension for the pick-up says it's not in service and try again.
Customer service will claim you either didn't call because the phone didn't ring or blame it on the phones not working. Internet prevents you from communicating directly with the pick-up people. If you know your store has issues, please fix it. *NOTE: I have not interacted with ALL customer service at this store, only two, and I had the same experience with both, so my review is specifically in regards to those interactions and does not reflect on anyone else that may work there in that capacity.
Otherwise, selection is good, cashiers, pick-up people, even delivery orders, I'd give good marks!
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August 2024 by Rebecca Vaughan
This is my local food lion. We shop here almost on a daily basis. The customer service is always good. They seem to have trouble keeping the Sunkist 12 packs in stock. Or sometimes I find myself scouting other locations in the store. Sometimes it might not be on the shelf. On the soda aisle. But sometimes you can find them on an end cap down by the milk. Or sometimes you can check the minis section. Sometimes I think they accidentally get put there or customers put them there. Anyway it's a decent store to shop at.
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August 2024 by Denise D'Amico
Nice friendly grocery store.
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July 2024 by Eric Wellington
THIS IS MY SECONDARY GROCERY STOP. I GO TO THIS FOOD LION WHEN THE HOPEWELL STORE IS OUT OF SOMETHING I REALLY NEED. ITS EASY TO SHOP AND USUALLY FULLY STOCKED. ITS NOT REALLY TO FAR OUT OF THE WAY FROM HOPEWELL, SO I'LL GO TO THIS LOCATION WHEN SHOPPING DURING HIGH VOLUME TIMES TO AVOID THE TRAFFIC AND BUSY CUSTOMERS AT THE HOPEWELL LOCATION. NO COMPLAINTS WITH THIS FOOD LION AT ALL. PLEASANT & HELPFUL STAFF.
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June 2024 by Chinita black
Went to get me some cigarettes and soda
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May 2024 by Brileigh Hott
I go here all the time and it's always so clean and the staff is lovely
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May 2024 by Zach Rossow
Great staff. They put up with a lot of rude customers with grace.
Food lion in general isn’t my favorite store but it’s close for short trips.
They take apple or droid pay if you forgot your wallet.
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April 2024 by Joy Occazzab
Update: I get watched like I'm a criminal when I go to the self checkout! OPEN MORE REGISTERS WITH CASHIERS!!!!
Tonight, 12-31-23 at 9:30pm, I went to the food lion in prince george to pick up a few items. I found 2 bottles of prosecco in the refrigerated section marked $9.99, and I put them in my cart. I went to the shelf and took another bottle. I saw the label on the shelf marked $14.99. When I was finished shopping, I went to the self checkout register and immediately asked the white cashier for a manager. I told her why, and she pointed to a black woman saying she was the manager. She told the black woman what I found, and the black woman made me take her to the wine section to explain and show her what I found. While we were walking away the white girl said "people put stuff in the wrong places." After I showed and explained to the black woman what I found, she parroted what the white girl said. I told her to honor the price that I found and the black woman refused. I took her name, shirley. I called the store to ask for the white girls name, and the woman on the phone asked "why," and I told her "I'm going to complain about her." After a long pause, the woman on the phone said Claire. I hung up. When I find items marked a certain price, that price needs to be honored and your workers failed. I expect you will remedy this issue.
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April 2024 by Roy Walker
In and out 3 minutes
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March 2024 by Wilson
The manager in store (Cory Malott) is so rude and incompetent in handling concerns from customer. He was rude for nothing stating wrong information related to the concern.
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February 2024 by Joanne Catlett
We found everything we went for.
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February 2024 by emmy nicole
this place is terrible they always mess up my online orders like i didn’t have time to go grocery shopping becuase i had to make food for a relatives funeral and the messed up my ingredients this place should be shut down
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January 2024 by Ed Houser
Store could use a good cleaning! Carts full of merchandise blocking the isles!
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January 2024 by Drake
Is good in love it my family love you in your have a good day in god love need us get good Guy not bad Guys in bye guys