Cars R Us is a local car dealership that has garnered mixed reviews from its customers. While some have had positive experiences, others have faced challenges with the service and overall experience. One customer described a maze-like experience when browsing the car selection, unable to find the salesperson who had initially assisted them. They struggled to locate a specific Honda Civic they were interested in, getting lost amid the sea of vehicles. The customer also noted the salesperson's unwillingness to provide their name, creating a sense of disconnect. However, another customer had a more favorable impression, praising the dealership's efficiency and recommending their services. They mentioned that their grandfather had purchased a Ford SUV from Cars R Us, which lasted for six years after his passing. A third customer highlighted the kindness and willingness of the staff to help customers find the best deal. They had purchased three vehicles from the dealership, though they did note an initial misunderstanding with one of the mechanics, which was eventually resolved. While the reviews indicate a mix of experiences, the overall sentiment suggests that Cars R Us strives to provide a satisfactory car-buying experience, with some areas for improvement, such as better customer communication and test-drive opportunities.
My papaw bought a 1999 Ford SUV off them before he died and after he passed away my mamaw kept it and it lasted for 6 years HIGHLY RECOMEND THEM!!!! can't wait to get my first car there!
April 2024
They were super fast and efficient. I would recommend them for any of the services they supply. They will be happy to let you know which ones they can not preform.
September 2023
The young gentleman in the garage was great in letting me make down payments on a truck. Only way I could get one