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September 2024 by a hai
Shoutout to the lady I spoke to on the phone but she said they had a certain medication available but the pharmacist are very picky to who they give it too and they often reject prescriptions, and when my prescription was sent, I was told they are sold out when I know they had it available .. so I’d avoid this pharmacy at all costs, dishonest practices.. don’t waste ur time with this one and go to the other pharmacy’s nearby, but the girl who warned me about them is definitely a good person, so thanks to her!
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November 2022 by Eli
very friendly staffs, job done very nice. they helped me until my insurance and voucher issue being resolved. They consistently communicated with me to update every step which I really appreciate because I saw by my own eyes and heard from the news that pharmacy people are very exhausted nowadays due to severe shortage on labor.
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October 2022 by Tee C.
Deli needs to pick out bones and cartilage from chicken salad. Dangerous choking hazard. Would have never seen them in a sandwich and am lucky I was using a fork.Store is otherwise clean and employees helpful and friendly.
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September 2022 by Mark M
Giant's prices are way too high. Even with inflation. Store is very clean though and well stocked and the pharmacy hardly ever makes a mistake.
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July 2022 by Sudais ahmed
Such a nice and friendly staff. Never had any issues with my prescriptions. They have the nicest pharmacists ever. Highly recommend pharmacy.
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July 2022 by Jude Armstrong
Grocery pickup here is such a solid and reliable service. The employees are kind and eager to help if you need assistance, too!
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July 2022 by Aashi khan
VERY KIND AND PROFESSIONAL PHAMRACY. ALL THE STAFF IS NICE AND FRIENDLY. ALWAYS ANSWER THE PHONE AND EAGER TO HELP ME TO GET MY PRRSCRIPTION READY WITHOUT HAVING ISSUE. VERY RELIABLE AND HIGHLY RECOMMEND!!
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July 2022 by Ayesha Behram
VERY KIND AND PROFESSIONAL PHAMRACY. ALL THE STAFF IS NICE AND FRIENDLY. ALWAYS ANSWER THE PHONE AND EAGER TO HELP ME TO GET MY PRRSCRIPTION READY WITHOUT HAVING ISSUE. VERY RELIABLE AND HIGHLY RECOMMEND!!
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June 2022 by Rai R.
After visiting Urgent Care this past weekend, I was on the hunt for a pharmacy that could fill a prescription and although my normal Giant is in Ashburn Village saw the one in Cascades and called the pharmacy to check on availability. Very quick response and positive and so went into the pharmacy and although only staffed by 2 (including the pharmacist) my prescription was quickly filled. Very courteous and efficient. Kudos.
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May 2022 by Andres Uribe
Poor costumer serviceThe lady who toke my order, was very rude
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January 2022 by Ali
very friendly staffs, job done very nice. they helped me until my insurance and voucher issue being resolved. They consistently communicated with me to update every step which I really appreciate because I saw by my own eyes and heard from the news that pharmacy people are very exhausted nowadays due to severe shortage on labor.
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December 2021 by Laurence Russell
The people who work here are unprofessional and their system seems to be down or they don't seem to know how to do their jobs because my doctor sent a prescription to this exact location and they acted like I'm delusional. I am never using this pharmacy again. I certainly hope no one suffers unnecessary health issues because these people are incompetent at doing their job.
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December 2021 by Samira N.
Very rude from a customer service manager on Christmas Day. I walk in the giant store for grocery and this lady who is Spanish and always gave me a cold look again and this she gave me a super cold look with an attitude. Then when I was done shopping she came to help me with my transaction when I asked her to walk with me to where I saw the sign she just said "She is always complicated and I don't have time for this." To me that just recked my Christmas Day. You don't disrespect a customer to that level another manager approached me and helped explain the pricing to me. It's not being complicated when you need an explanation of pricing and I feel as if though she is being racist to me. She maybe Spanish but at end of day she is no different then an Asian person for her to be that nasty to us Asian. I don't go there for pharmacy or grocery I went there today for groceries because it was closest otherwise these people are not worth anyones day when they approach there customers with such disrespect I don't care how complicated I am treat me with some level of respect. Someone needs to be rude and disrespectful to her so she can acknowledge her actions. This place don't deserve any stars. The entire store needs structure.
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November 2021 by Mackenzie F.
Update: now I'm having to pay full price for the medication because they refuse to take my GoodRx coupon for this. I'm never using this pharmacy again. I cannot express how irritated I am with this giant pharmacy. I have never had problems before, but trying to get antibiotics for my puppy here is a nightmare. First, they claimed they never got the fax from my vet. Then, when my vet had to leave a voicemail, I had to call and tell them to check their voicemail. Once they finally got the prescription from the vet, they then told me they had to order the medication because they did not have the specific kind in stock. That's fine because it would come in the next day. Now I get to the giant pharmacy later in the day because their shipment was late, and when I tell a woman working in the pharmacy that I'm here to pick up my prescription and give all the info, she straight away tells me they don't have it, that they tried to call me (I have no record of them calling me), and that they'd have to order it and it would be here on MONDAY because it's a Friday.... She didn't even check with anyone about this that was actually here yesterday. I ended up getting back in line and telling her that I was confused because I was told last night that they were ordering the prescription so that it would be here today... "Oh I'm so sorry! I wasn't here so I had no idea they had already ordered it!"..... are you kidding me!?!?!? All you had to do was ask someone or look it up! Now I'm having to wait even longer because the prescription isn't actually ready. I don't think I'm ever coming back to this pharmacy again because I don't have time for this incompetence.
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August 2020 by Marjorie Garcia
Great pharmacy never have had any problems :)
