Wawa in Portsmouth, VA, is a popular convenience store known for its variety of food, beverages, and fuel. The store offers freshly brewed coffee, built-to-order food like hot breakfast sandwiches, hoagies, and dinner options made with fresh ingredients. Customers appreciate the friendly staff, especially for their quick service and helpfulness, such as filling drink machines when they are empty. The location near Victory Crossing shopping center is busy but well-maintained, with clean, well-lit gas pumps and a large number of pumps suitable for bigger vehicles. The store is equipped with cameras and a speaker system that helps customers get assistance quickly when needed. The deli area is busy with orders from Uber Eats, app pickups, and daily visitors, with staff who are fast, careful, and attentive to food quality. The management is active, ensuring shelves are stocked and customers’ needs are met. However, some reviews mention that after renovation, the store feels smaller and can be a bit crowded, with some missing items like milkshakes. There is also feedback suggesting the need for improved customer service in some areas, such as parking lot cleanliness and refilling receipts at the gas pumps. Overall, Wawa provides a convenient, friendly, and lively environment for everyday needs.
First time there,I use there free ATM,no surcharges.customer service was lacking, to much chatting and not enough attention to ppl looking for answers.
March 2026
Best Wawa in Hampton Roads for the entertainment value. Everytime I've been theres been employees singing, some guy that blew up the bathroom, a lady with ducks, some guy that stole multiple 12 packs, and a lady getting mad she didnt get double meat
January 2026
Dee at the front register was very friendly and helpful! Thank you!
