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May 2024 by Jasmine Thomas
Placed an order at the Suffolk location and they waited until I called to tell me their machine was down. I called the Portsmouth location and explain that I was having issues and needed to place my same day pick up photo book order and the gentleman said we closed at 10. I said ok and placed my order around 6pm. I get to the location and was told they can’t do my order because they are busy. Again I wish they would have told me that when I called instead of making me drive around town.
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May 2024 by Roger Sapp
Unfortunately this is the lowest rating I could give. One person working the pharmacy and answering the telephone. I started coming here because Rite Aid was like this, I guess Walgreens will be filing bankruptcy next. Terrible customer service.
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May 2024 by Tracey Edwards
Clean store, friendly cashier.
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April 2024 by Max Wynne
DO NOT SHOP HERE!!! This it’s the worst pharmacy that exists. They are so inept that taking a simple prescription over the phone is beyond their capabilities. 6 hours and waiting for a prescription to be filled is beyond ridiculous. This is what you get when you hire individuals with a free education!
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April 2024 by Sarah K
This place should be embarrassed people think so negatively about them. They never have prescriptions ready on time or in a timely fashion. Some of the prescriptions have been wrong not only the quantity, but what is in them and their pharmacy staff is extremely rude. They don’t put you on hold they hang up on you and when you talk to them in person, they have an attitude, I work for a medical facility and when we call inpatient prescriptions or send them with the prescription they come back and say Walgreens said this or did that when it never should have been a situation at all, they can’t follow directions on a prescription and when you call them out on it, they can’t accept the blame and acknowledge that. Yeah sorry we messed up , I’m absolutely done with this pharmacy. Good luck if you continue to use them.
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April 2024 by Ronald Armistead
Excellent service in all departments
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March 2024 by Mandy S.
Labcorp staff were awesome! I was called back at my scheduled appointment time, staff were friendly, professional, and efficient! Highly recommend!!
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March 2024 by Shemyah Deas
HORRIBLE PHARMACY AND DRIVE THRU!!! Waited online for 40 mins to be told they put my meds back on the 6th but I got a vm saying I had until the 11th to pick it up! Just terrible pharmacy.
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March 2024 by V Ramsey
Very Rude, nasty and impatient when calling into pharmacy. Customer service starts when you answer the phones. Very disappointed with the lady who spoke on the phone, the tone and her rushing me off the phone as I heard the pharmacist yelling out words to her in the background.
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February 2024 by Kimberly Corbett
Very frustrating.
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February 2024 by Ashley Jackson
I now see why the rating is so poor. I’m sure it all stems from the Pharmacy. That is the most unprofessional and unorganized group I’ve seen in a while. Most people don’t visit pharmacies because they want to buy rather as a need usually an immediate one!! They should act as such or simply get another job/ profession.
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February 2024 by Helen Gayle
Not worth even one star! I went to the drive thru, and was the only car there. Two female employees were in the window chatting among themselves. I waited ten minutes to be acknowledged; but they continued talking and laughing. Finally, I just drove off!
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January 2024 by Chanelle J.
The female working the pharmacy phone on 1/30/2024 at 10 am kept saying "thanks for calling Walgreens, please hold" then put me on hold without letting me speak 3 different times. I just had a question about a text that I got from Walgreens. Then eveytime you go (don't matter what time) there is allllllwayss a line to the back of the store. The customer service and the wait is crazy. Just rude and the last time she put me on hold she didn't even say anything and I was on hold for 15 minutes. Walgreens please do better. Hire people that want to work there and hire enough people to help customers. Thank you!
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November 2023 by T. Gafford
Well organized & clean store. Easy checkout process.
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October 2023 by Angela Tumwa
Absolutely awful experience. We scheduled vaccine appointments for 5 p.m. for me and my husband. We arrived early, as instructed by our text confirmation. First, the lady checking us in complained about giving us a vaccine and said she was so tired that she might have to vaccinate us with one eye closed because she was so exhausted. Then she called her coworkers cowardly for being squeamish about giving vaccines. Then, the pharmacist called us up to fill out paperwork that we had already completed. He wanted the same paperwork filled out for each shot we were getting. When he gave us this packet of paperwork, he grumpily told us that he didn't want us to think our shots would be anytime soon. He repeated that we were in for a long, long wait. I wanted to leave, but my husband believes we should honor our appointments. I'm typing this after waiting over an hour past our original appointment time. Never go here. We usually get our vaccines elsewhere, but we tried Walgreens this time. Walgreens was excellent at making me feel like the biggest inconvenience who ever walked the earth. Like my existence was the worst thing in this world. It's fitting that they abandoned their slogan: “At the corner of happy and healthy.” A more fitting motto would be: "At the corner of we wish you'd go away."
