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June 2024 by M W (Pea Princess)
Quick access to what I needed
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June 2024 by Kaitlyn McCoy
Every single time I need a prescription, there’s some sort of issue. I don’t get it. Long lines, no one answering the phones (I’m currently on hold, sitting at 34 min), system doesn’t work (or they don’t know how to work it). Same as all the other reviews. Use a different pharmacy, this one is a pain.
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June 2024 by Tracy McClanahan
I needed to have some very old and precious photos enlarged for Father's Day so this past Sunday, June 2nd I headed to my local Walgreens.
I was very hesitant to use this location due to the not so wonderful reviews that I read online. This being said, it is the location that is convenient for me so I took the chance.
There was a young lady that seemed to be running both the front register as well as the Photo Department and her name was Kayla. I asked for her help since I hadn't use their photo services in several years and there had been some changes.
I want to take this opportunity to brag on her because she was wonderful!! She explained everything to me in detail and helped me throughout the whole process, I had several to do, all while going back and forth between registers and helping customers with whatever questions they had.
I wish more stores had someone as helpful and cheerful as she was. I had worked all night before going there and I was really tired so more than once she had to remind me which steps to take to get my photos done.
I will definitely return to this location in the future and may even give the pharmacy a try.
Thank you so much Kayla. You made this very tired customers morning alot less stressful.
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June 2024 by Chris D
The pharmacy are an absolute joke. No one should be left on hold on the phone for 30+ minutes. Even when I'm in there, I literally watch everyone straight up ignore the phone as it rings. Absolutely no sense of urgency at that place.
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May 2024 by Joyce Downs
If I could put zero stars I would. I have been there multiple times and it is unexplainably closed or you have to go in which isn’t a problem if you know about this and can plan for it. I have used Walgreens at various locations for years and haven’t had this happen before. I will be going to a different pharmacy.
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May 2024 by Michael Martin (MagicalBasher)
Go anywhere else but here for your medications. This store is complete unreliable
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February 2024 by Cindy Whiting
Very rude pharmacy tech who kept me on hold over 15-minutes. She instructed me to come in as she “tried’ to put it through my secondary insurance. When I arrived to pick up my medication she acknowledged me but walked without saying anything. After waiting at the counter for awhile, I finally asked her what was going on with my prescription. She told me to sit down as it still had not been put through my secondary insurance. As I waited she yelled at the computer several times hitting the keys over and over, “it’s not working!”Finally another tech behind the counter was able to put it through successfully. She never explained the issue or apologized for my wait. I will be changing to another Pharmacy as they show me a lack of respect and demonstrate they don’t want my business. I’ll let my money do the walking…
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January 2024 by Jackie B
Waited on hold for over 30 minutes just for nobody to answer and then they hung up on me. I literally have to drive there just to ask for a refill on my medication,Or to ask if it’s even available. Do better, Walgreens….
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January 2024 by Michael Smith
It's Walgreens
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December 2023 by Chris Richardson
I’d give it 0 stars if I could. 45 minute wait to pick a prescription every time.
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December 2023 by Christina Fernandez
Horrible customer service in the pharmacy department. The pharmacy tech was caught in a couple of lies, that I verified with another Walgreens pharmacist. She didn't offer any assistance on finding another local Walgreens for me to pick up my medication, which is something they are capable of doing, which has been done for me in the past, especially when this pharmacy was at fault, and had me contact my physicians for authorizations that were already provided and approved. I will never return to this location. However, I will say that some of the workers are very polite and greet you.
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December 2023 by Brittney Nash
My one year needs his medication it is detrimental to his life. Every single time I call this location they answer just to place me on hold and then allowing the call to disconnect. Then the surprise the pharmacy I guess changed their hours but the website says other wise listing until 10 pm. I understand this industry can be heavy but please do not take it out on us because the lack of customer service at this location is highly upsetting.
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November 2023 by Daniel Velazquez
Absolutely horrible customer service. Currently been on hold for well over almost an hour and a half to talk to a pharmacy tech about an RX I ordered 4 days ago. Called yesterday to inquire about, was on hold for 40 minutes, wasn't told what was wrong or why it was taking so long, yet told me it would be ready yesterday after 2pm...and here we are 630pm today. It's like no one cares at Walgreens. This isn't the first, second or third time this problem has occurred when everything on my end is in order. I've never been unreasonable, and always been patient and considerate, but now I will never recommend this pharmacy to anyone, and I will be spreading the word about how ridiculous my situation is. Not even the DMV was ever THIS horrid in terms of customer service, and that speaks volumes. I'm changing pharmacies immediately.
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November 2023 by Candace Powers (CjP0w3r5)
Was just on hold for 25 minutes. I could hear it ring and then I was put back on hold. Then the call disconnected. I am transferring from CVS where I waited one hour in line. This isn't much better. I hope your companies become less ableist - for those who do not have infinite time and energy to waste.
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November 2023 by Jill “Jillex” Archibald
Professional staff and large selection of products
