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November 2023 by Cheryl James
Employee was friendly and my car was done in a timely manner
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November 2023 by Adam Chapman
Opening manager was close to 30 minutes late. After performing the work , offered to perform a 100000 service to do a power steering flush and brake flush. I went ahead with the flushes, only to notice when I went home, I received the wrong flush. Invoice said I got a radiator flush, and brake... I just got a radiator flush somewhere else a month ago, so now I got something done twice in the same month. Very disappointed. Poor customer service.
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November 2023 by Doris Harriett
I drove form Choice Tires in Suffolk because they told me it would be a one hour to one hour and a half wait with an appointment when I arrived at this located in Portsmouth as a walk-in they took me right away I was out quickly
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October 2023 by Naima Flint
Just got two tires and an alignment. The staff is very friendly, the tires were very affordable. The wait time was long but just be patient and expect things to take longer than expected because they are short staffed like everywhere else. They seemed to treat every car like it was important and that matters. Every customer was treated that way too. Highly recommend!
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October 2023 by Troy Waters
Excellent Sevice. The Service Associate who helped me at the 1401 Airline Blvd. in Portsmouth, VA 23707, K. Scott was very professional and gave me excellent customer service. He let me know that as I waited for the servicing of my vehicle, that I could watch TV and I did, but before I knew it, my car was ready. Very quick service. Thank you everyone, because my car ready rather quickly. Thanks Tirechoice, I will definitely be back.
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September 2023 by Angela Vest
Customer service was A1. Tires were a bit pricey for my budget. However, I got a very good feeling from them. The technician that worked on my tires asked me if he took too long. He fixed everything in good time. The guy at the front desk treated me so kindly and even helped me to get the doughnut put into my trunk correctly. It seems like they stand behind their products and truly care about their customers. Thank you!
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August 2023 by Toni Johnson
I went in earlier on Saturday and was seen right away. I was having a strange noise when braking and turning. They test drove my car, put it up and quickly identified the problem.They fixed it and I was out the door. As a woman, I'm always concerned about getting honest and fair service and I can say these guys are trustworthy. I will definitely bring my business here again and again. Thank you!
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August 2023 by Tacarah Stallings
The people was very professional they helped as soon as you come through the door. Very courteous and they told you up front how much everything will be.
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May 2023 by Rick Day
This place is awesome! I brought my vehicle in for an inspection the first week of March. They called me about an hour later and informed me the inspection wasn't due until May! They certainly didn't have to do that. It's an older vehicle (25 years old), so I'm always concerned about passing inspection. I just took it in for an inspection this weekend and had them fix a couple things I knew needed to be addressed and it's now good for another year! I love that they are opened on Sundays too! Everyone that works there is very nice and they look out for the customer! That's hard to find.
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May 2023 by Moriah
If I could give zero I would. Took over 4 hrs to have my tire patched. When I came to pick it up they had different charges on my receipt that I never even asked for or claimed. They put on their I declined parts, which was never even asked about any parts to of even declined, but I got charged for that? And they stated customer "wishes to discard old parts" which again, they never asked me and I never, ever said yes to that and if I knew they were going to charge me for that too I would've said no I'll keep the parts. The guy had zero customer service, and they offer military discount, showed him my ID and he didn't give me the discount and didn't even tell me what I was paying for and just told me my charge and I had to ask ummm what exactly am I paying for? I will never return here again
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March 2023 by Garrett
I went for a tire patch. Mr.Gordon took care of me promptly and gave me updates while I lounged around. The price was affordable and he didn't try to convince me to upgrade or pressure me into stuff. Thanks, G.
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February 2023 by Earline Jones-battle
I received excellent, professional 5 star service. I'm very satisfied with the work done on my car. I will return when my car needs service again. The Manager Mr Gordon Dacosta is very courteous, patient & professional.
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November 2022 by Peter Jaxon
They got me in for the service I needed and performed repairs in a professional and helpful manner. Price was very reasonable. My tires are now balanced to perfection and the noise I described was properly diagnosed and correction was made to my satisfaction.
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November 2022 by Eric J.
"Oh, see here *points at nothing* when a tire is unseated like that, it can't be fixed. It's not the valve stem. It is not fixable. I can get you a new tire $280 out the door." Look at the photo. SOAPY WATER DOESN'T LIE - it is clearly the valve stem. CONMAN TRYING TO TAKE ADVANTAGE OF PEOPLE. They'll lie to your face like you're an idiot. Never go here, they are trashy dirtbag thieves.
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October 2022 by Karen Gibson
They were very nice fixed my dad's brake light while I waited. Very nice polite men.
