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December 2023 by Tayana Myster
I always go to a Take 5 to get my oil changed and never had any issues. First time going to this particular one and I was greeted by Steven. He was very nice and informed me they would be with me in a few minutes. I was then approached by Curt whose customer service needs a little work or maybe he was having a bad day. Overall I was able to get the service done and will return in the future.
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December 2023 by Brittany McCarty
I had an amazing exchange with the crew yesterday who took excellent care of my car without me having to get out of the car. I love their service and they actually have solid senses of humor. I always go here for my oil changes
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November 2023 by bitterbaldguy
Been going to Take 5 for years, they're always quick and friendly. Recently I went in and there was a issue with my car that the manager fixed right there and there, saved me a ton of time and money, and got me out the door real quick. Great team and an amazing manager!
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November 2023 by Kimberly Rettinger
I’ve been here twice always great service. The first visit they told me I didn’t need an oil change yet, second visit they did an oil change and topped off all fluids. Kurt was great. Will continue going here instead of the inconvenience of a traditional place.Service: Oil change
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November 2023 by Loma Garrett
They were great and their sales knowledge explaining what’s good for your car. Very knowledgeable of the information pertaining to your car. Very polite and curteoud and professional.
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October 2023 by colon gaskill
Excellent and through service. Been using Take 5 for over 5 years on various vehicles all across the countryService: Oil change
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September 2023 by Karen Wrenn
Smoothest oil change ever!! Great, knowledgeable, and friendly staff. I would 100% go out of my way to go there again. Thanks Alexis and Stephanie!
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September 2023 by Arielle Gatling
I had a great experience here! Everything was fast and easy. They also offer a military discount 20 or 25% off. They made sure my tires were in good condition and cleaned my windows.
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September 2023 by Hampton_Roads_ Legacy
Great customer service. Helped me identify issues the dealer neglected. Highly recommend.Services: Air & cabin filter replacement
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September 2023 by Geraldine Brown
I love the fact that Take5 didn't try to change my oil when I didn't need an oil change yet... Thank you for being so honest with me and no t trying to just take my money....Service: Air & cabin filter replacement
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September 2023 by Deeba
got upcharged to $120 AFTER a $15 discount. you gotta pay extra for each quart. i'll never come here or any take 5 again. i honestly shouldn't be going to any oil change place, i was just being lazy
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September 2023 by Ebonie King
Took my car there back in November 2022 for an oil change before going out of town for Thanksgiving. Got out of town and heard something dragging it was my steel flap from under my car where Take 5 forgot to put my screws back up there. So I ended up having to get it zipped tied until I got back home. Call Take 5 they stated they didn't have my screw size and had to order so and gave me a 50% off my next oil change. Went back in May but I didn't need one earlier than that the mgr didn't want to honor my discount cause the mgr that gave it to me was no longer there and he was very rude. Ended up getting my oil change with my discount price and once again they still didn't have my screws. A month in a half later I smelt something burning from my car had it looked at and that's when I found out that Take 5 never put my steel plate back under my car. Call the mgr again he stated he would order it and it should take about a month for it to come in. I called back in August mgr stated it hadn't came in yet. Call today 9/7 and employee stated it was never ordered and the mgr that I spoke too doesn't work for the company anymore. Its very sad I have been dealing with the same issue over and over since November of last year almost a year later and every time I turn around its new mgr and the last mgr didn't do their job properly. Especially cause I pay over 100 dollars for my oil change to continue to deal with this small issue.
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August 2023 by E B
The location is usually polite, professional, informative, knowledgeable and courteous, however my experience on Sunday with Stephanie & Logan was the absolute worst!!! I will never visit this location again. Stephanie made unprofessional & unkind remarks because she lacked knowledge on how to complete a certain task & then Logan followed suit!! If I could rate zero stars I would!!! They need training on professionalism, because they’re attitudes are horrible!!!Service: Oil change
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August 2023 by Trina Scott
My experience was a great one, everyone was very friendly and professional, they had music playing in the background, the vibe was perfect. People very seldom have good things to say about businesses in Portsmouth, I was overly impressed with the service I received, the team today, did their thing, keep up the great work guys.Service: Oil change
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June 2023 by Jeremy Moore
Its was quick and the customer service was good. It’s my new spot for oil changes.Service: Oil change
