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February 2024 by Jaydah Quinones
best customer service. the whole staff is great. they speak with you like you’re their friend not just a customer. hector is very helpful and makes sure you walk out satisfied and with a smile on your face
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November 2023 by Tonya Morgan
Clean, organized, welcoming environment.knowledgeable friendly staff.Pleasant shopping experience!
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November 2023 by Kiara Palmer
Hector is a waste of time . He doesn’t know what he’s doing & gets an attitude when you don’t want to give him a sell for something you don’t need .
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October 2023 by HAPPY GABBY
Great experience getting my Samsung Ultra. Really enjoying the reliability of T-Mobile as a phone service. Worth every penny.
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September 2023 by Linda McDaniel
Always fast, easy and great customer service ?
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August 2023 by Kim A.
After attempting to resolve my issues through multiple customer service calls, I went to this store location for help with 2 different issues on 2 occasions. Bridgette and Karen were very knowledgeable about the entire support picture end-to-end, and I didn't need any follow-up assistance after my visit to them. I highly recommend visiting this location instead of going online or calling T-Mobile. If there is a wait time it's because they really know what they are doing at this store so they are in high demand and are worth the wait.
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July 2023 by Joshua Thomas
This location is always busy and expect a wait. The staff attitude varies as they always seem to have new people working in the store every time I go. But here is a fact ....if you already have an active account thru them you are better off calling customer service ...they have all the resources anyways. But overall its always clean and people are polite.
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April 2023 by Benoit Nelson
There was not a long wait to be served. They pay attention of what you need and be accommodated promptly.
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March 2023 by Leah Godfrey
I was here for 4 hours waiting on data to transfer to my new phone. These folks didnt get any kind of break but they kept happily helping each person that came thru that door. Even caught a homeless guy stuffing items in his pockets. They nicely escorted him out
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March 2023 by Christi Gray
Great customer service! Robert was awesome. He really listened to our exact needs and set up our service that matched our needs.
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February 2023 by Sherri Parker
This location has ALWAYS displayed supreme customer service ??
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February 2023 by S Wilson
Was great service from HAILEY, she was pleasant and helped me resolve my issue immediately.
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February 2023 by D Thompson
I went with a friend to T- MOBILE, I was greeted as soon as I walked in, straight professional business, pleasant employees, I was empressed
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December 2022 by Samantha Arline
My husband and I WITH our 3 small kids went hoping to change carriers after way too long of paying way to much! THANKFULLY we went to this store and we were immediately welcomed and felt right at home. Tyler helped us with everything we needed and he was beyond helpful, and patient with us and our kids, he was also very knowledgeable about everything we had questions about! He offered professional advice on what phone would best suit our oldest child and he was so easy to work with. I would highly recommend doing business with this location. Not to mention I pay less now for 3 phones here than I did with my last carrier only having 2 phones..
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November 2022 by Jacob Barrow
Outstanding customer service. Staff very knowledgeable