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May 2024 by Sandra Stout-Caldwell
The owner is a standup man. I went to get a diagnosis and got my spark plugs replaced and he advised me on other possible issues with my car. They warranty their parts and labor, too. Can’t find many places like this anymore I’ll continue to do business with this shop. Great experience!!!
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April 2024 by Christina Munoz
If I could leave negative stars I would. I took my vehicle to Steve’s Auto Repair on Monday the 11th due to it having a miss. He told me he got rid of 80% of the miss… I asked him straight to his face “said okay, but it will be okay to have my kids in the car right?” and he said yes. Clearly he was wrong. I made it home about 10 mins away, then went to food lion to get dinner and almost broke down. Check engine light flashing and it bogging down again. Not only did he keep my vehicle all week giving excuses after excuses his incompetent mechanics left a nut off of one of my coil packs and left THREE coil packs loose. I have video of that however I it wouldn’t let me post the videos or I would have. Also, they broke/took something out of my driver door panel because when it shut it made a horrible noise. I will NEVER take my vehicles to this place nor recommend to anyone. I would take it back and have him fix the issue however NONE of his incompetent mechanics will ever touch my vehicles again. I will be reporting to the BBB as well. I normally am not one to leave reviews however I hope no one else will ever have to go through this with his business.
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March 2024 by Tonette Sutton
BEWARE!!!!!!!!!!
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January 2024 by Perpetual Glory Awoken
So yes I took my SUV to Mr Steve for electrical work (Dash and Brake lights) and a brake issue which emerged from a not so well to do mechanics work which was performed while my main mechanic was out of town on vacation. The brake pedal was going all the way to the floor basically. I wouldn’t have fathomed it would take 4 weeks for this to be complete and would tally $900 plus dollars for the work to be honest even after me buying my own cluster panel and picking it up for them to complete, but I was just happy to get my truck back as I still had some small parts to put on it like headlights and switches before I got my new engine put in by my mechanic whom would be back from vacation soon. I hadn’t been able to drive it, even though the holidays and my father has just passed. I’m easygoing. And so some days go by and my brake pedal once again goes all the way to floor while I’m trying to stop so I get it looked at by another entity whom righted it so it doesn’t move now. That is not a good thing when you can’t stop. Said entity who tightened up the brakes from going to the floor while I’m attempting to stop was given the task of putting in a climate control panel and control buttons in the steering wheel, to no avail at my disappointment. I fact somehow he damaged my ignition, brake light switch behind the pedal, radio, and plastic dash panel while working on the steering wheel buttons and climate panel. Whole idiot to not even start with and I would not have fathomed this happening either. The ignition cost $350.
So again my truck goes back to Mr. Steve to fix. I’m hoping it won’t take as long this go around as it’s a New Year and I’m starting a night job soon to recoup after the loss of my last parent and being partially homeless with my dog while waiting on the one I’m working on acquiring. So it’s getting the radio to come back on, brake lights and those buttons which I ordered off of Amazon. I also asked if he could replace my headlights and brake lights as a whole being I’d just got a new set thinking it would not have cost so much. After getting my vehicle on a lift, under further inspection I also needed my ball and ? replaced so a wheel wouldn’t come off while I was driving. I okayed the work. Tha tally came to $845 for all of the work. That’s $1,770 for work and my buttons weren’t even put in my steering wheel as requested, nor was another switch which clearly sat in view and I requested to have installed on my door. One of my headlights is a bit loose and I can’t control the volume from my steering wheel as before. I’m thankful to have my vehicle back and Mr Steves Shop got most of the jobs done, but I may be out of my five year warranty which I wanted for the engine I have yet to be put in by main mechanic and there are still things I requested which weren’t completed so I am a bit reserved on how I’d tout his work to my personal training clients, former tax clients(est. 1968), landscaping clients and soon base of dollars for my upcoming book coming from a family of Authors but would recommend his services still. We know good business. I give Mr Steve a 3.9 out of five stars in my experience which is not everyone’s and may not be the case with my other two older pickup trucks I’m giving away as gifts to select people in need to help them get on their feet. Someone has to fix them and they got the stuff done so I could pass inspection, my only small qualm was the coup de grace with the last de small instances and not just going to the cluster panel on the dash the first go around so I would have had my truck back sooner to have been bestowed that five year warranty I may regret not acquiring with so much happening and time parameters.
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January 2024 by Angela collins
He kept me updated on repairs needed for my vehicle, very respectful and solved an issue when two repair shops couldn't. Thank you!
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December 2023 by Cheryl Teal
He all ways does a good job on my car.
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December 2023 by Janvier Collins
Great work fair prices
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December 2023 by Bee Bee
Charge fee on credit card .should not be..
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October 2023 by Jey Davis
Steve is great! Very helpful and dependable.
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September 2023 by George Davis
Did a nice job ?
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September 2023 by Nicholas Busch
Great service very friendly highly recommend.
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September 2023 by Patricia Silcox
The Best in town great service always great prices friendly
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September 2023 by Angela Acosta
Great service, efficient and fair. Highly recommend!Services: Electrical
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September 2023 by Angela A.
Took my daughter's suv there when many others wouldn't even look at it. He was knowledgeable, efficient and fair priced. HIGHLY RECOMMEND. Fixed it same day at a fair price.
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September 2023 by Marquis Johnson
Horrible called to get car towed was told they would come in a hour. 3hours later no call no show I call again was told they would call right back and never called this was a Friday. Come Monday morning they call asking did I still need tow yes and no I no longer want to deal with you. Very unprofessional not to mention my sister told me not to deal with them because of her horrible experience herself. Would not recommend to nobody not even an enemy
