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November 2021 by Ina Alexandria
Just left this location and the store manager was super sweet and nice. Very helpful and just all out kind. Definitely made my drive from the Harbourview Suffolk VA location worth it. They were all out of latex gloves but she was nice enough to offer me a few pairs of individuals that they had opened behind the registers. Superb customer service
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January 2021 by Mikayla Byrum
So clean, great management. Never been to a better Sally’s!! Highly recommend
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July 2020 by Devin Battle
The clerk that is working at the Sally beauty supply in Portsmouth, Frederick Blvd, told me that I had to have a mask on in order to enter and she didn’t even have a mask on her self?.
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March 2020 by Shawn B.
Came in this place to grab a heat brush for combing my unruly beard. Trying to keep it tamed has been a challenge. But when I came to Sally's I was able to get the brush that I needed in order to get this thing under control. The employee was a great help, because I could not find the heat brush I was looking for. I showed the employee the picture of what I was looking for and she was able to find it right away and also gave me some advice on how to use it. The price was not bad also. I was able to get it for $27, which I thought was a steal. Though I was only there for this one item, I could see myself coming here for any other beauty supply item that I might need. Its located in a shopping center near a bunch of food shops.
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November 2019 by Eman Alwan
Great collection of products for various beauty purposes. The employee did her best to help me find what I was looking for
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November 2019 by L Jonhson
I wasn't greeted with a smiling employee when I walked in the door. She seemed distracted and was rather rude when I had questions about some products I wanted to get. Towards the end of my visit she seemed as if I was bothering her and didn't want to help. This was at about 3 in the afternoon and made me not want to spend my money in an establishment like that
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August 2019 by LG Stylo4phone
Well get ready for disappointment. This location isn't as great as described. I entered the store shortly after the store opened for the day and was not greeted with a friendly helpful employee but rather a distracted employee who never looked at me and was staring instead at her tablet. I spoke to her first. I noticed while I was looking for a certain product a lot of running to the back of the store, a lot of noise, and running to the front of the store, only to find out when I was ready to check out that there was no one manning the register. (Was there more than one person in the store?). Too boot my reasonably priced products had increased! One product by 60 cents and the other $1! Same product and packaging! Come on, Sallys! Well, as I completed my purchase, two vehicles pulled up at the front of the store sort of like a police raid. A girl from vehicle #1 came in Sallys turning away from the register and fiddling with something in her purse as soon as she entered the door. The other vehicle stopped closely behind the first one. The back slider opened and someone got out and ran into the salon next door. It suddenly seemed ghetto-ish. There are Sally's in neighboring cities where the atmosphere is pleasant and race-neutral. WILL NOT return to this location. May just shop online instead.
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August 2019 by Always and Forever Hiz
Very pleased with my visit today, the associate was very helpful and I found what I was looking for! I will be back
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May 2019 by Ruby Thompson
This location has the best staff and great customer service..
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May 2019 by Ibe williams
Always a wonderful experience!
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April 2019 by The Band Vontrelle
Always good
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March 2019 by Shelby Q.
The store is very clean and well organize. They have lots of products, however, they don't carry what I was searching for. Cashiers are very helpful and knowledgeable of the products. Very convenient when I go to Krogers or Tjmaxx .This is a nice location if your look for simple hair products
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September 2018 by Isa Price
Employees very helpful!!!
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July 2018 by Someone Special
Cashier was very pleasant and informative today. I was looking for a Denman Brush and she helped me with that and also a leave-in conditioner.
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June 2018 by Natalie Ray
Ok so, I haven't been in a Sally's in a long, long time. WOW! They have stepped up their game! This store was super clean and well stocked. However, I have to say that it's the staff at this location that make it so awesome. They are SO friendly and helpful. They just made me a regular customer!!
