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“Tammy was wonderful and showed us many options of mattresses. She is very customer oriented, making sure the customer leaves satisfied and happy with their choices in mattresses. She is a top employee.”
“My experience at this branch was top tier! I was greeted the moment I walked in. Then the saleswoman was very knowledgeable about the different types of mattresses and adjustable beds. Both her and the manager were very patient and courteous! Overall I am very happy with my experience more to come after delivery!”
“I recently ordered a couch online from Wayne's Furniture. They were prompt to reach out to me and confirm all the details. The couch was supposed to take 3 weeks to get to the warehouse and was actually delivered in a week, with delivery to my home set up the following week. The delivery men, Willard, and his co-worker were friendly and professional. Unfortunately, upon delivery, the wrong colored couch was ordered. Willard quickly rectified the mistake, and Kris (spelling) reached out to me within minutes to offer either a discount or to order the correct product. I did select to have the correct color ordered.
Even with this mistake, the amount of professionalism expressed by all employees has made me confident that not only will I receive the correct product, but this is a business that truly cares about its customers. They have made me a new customer for life :)”
“I was looking for a new bed system since the twin I was sleeping on was wearing off. The sleep expert Byron introduced me to a new Tempurpedic Bed that was better than any I’ve ever tried. I’ve been trying to get a new bed for three years and now thanks to him convincing me to buy Tempurpedic, I’ll be sleeping and living well for years to come. Whenever you go to Mattress Firm, ask for Byron and he’ll make sure you get the best bed with the best service.”
“Byron was excellent extremely knowledgeable on all aspects of sleep. He knows everything you need to know about each individual bed. He takes his time to listen and takes ownership in what he does and it shows. Mattress firm definitely has a good employee on their hands! If I were mattress firm I wouldn’t let a “gem” go. He loves what he’s doing, and has the desire to want to please the customer!! I’m very please with my purchase! I spent two hours there.”
“Unbelievable experience!! Evan was superb!! I learned so much & found the perfect mattress because Evan was so professional & knowledgeable. Honestly I was blow away by how much of an awesome person Evan was just in general regardless of having a job to do...my other half really enjoyed chatting with Evan as well. Best experience ever!”
“Carissa Robertson sold my husband and I a bedroom set and mattress for our quest room. She was very knowledgeable and made our experience very easy. We love Value City good quality furniture!!! Thanks Carissa❤️”
“My experience at Mattress firm was nothing short of amazing. Micah was the employee that has worked with me for two days and he was very enthusiastic, helpful, and answered all of my questions fast and truthfully. This experience made me feel like a customer who was seen, heard and cared for. Give Micah a raise!!”
“We've purchased a lot of furnitures from them, it was delivered earlier than expected. The delivery team was awesome, they put everything together at no time. They even waited for my hubby to come home since we weren't home when they came. They are patient and polite. The furnitures we've got are best value ever. My husband and I are very happy we've got them. Definitely will recommend Value City to everyone.”
11AM - 6PM
2005 S Military Hwy, Chesapeake
Mattress Stores
“Had my washier go out on me today. I called spoke to Eddie, asked about what they had in stock. Eddie was very knowledgeable, professional and honest. Definitely will recommend.”
“I never been here but hope they never go out of business this is the only levins of virginia left in my area. One was in Hampton and Newport News but went out of business. I want to purchase a Iron or brass bed someday that will last a lifetime. They use to show commercials on channel 13 about 3 years ago”
“We were so very grateful for the competent service we received from Doug of Sleep Align. He was courteous, respectful and completely knowledgeable about the sleep number bed that my mother needs in order to sleep. He had to undo all the incorrect work that had been done and paid for only two months ago, by another representative of Leggett and Platt in order to get the bed to work properly. Then he called the next day to make sure everything was working properly. You don't find that kind of service anymore. Thank you so much.”
“We have purchased 3 mattress sets from OMF at this location in Virginia Beach. Always treated with respect and understanding. We completed the purchase of mattress set #4 yesterday Saturday August 12, 2023 and the experience was more of the same… in a good way. We cannot say enough good things about OMF Virginia Beach location! Highly recommend if you are in need of a quality mattress set at a good price…”
“These mattresses are amazing - great quality. So well made - firm is perfect for me. So impressed with this ethical company and want to support them. At this point, a paramount mattress is an aspiration - but in a few months....”
“My husband and I went on Little Creek road to original mattress and it was an awesome experience with the young man we bought new mattresses and they are the best!!!!!”
“Love our wool comforter, pillows and organic cotton flannel sheets. So comfortable. Worth the price - I was pleasantly surprised my husband is very enthusiastic about them too . I had expected him to be annoyed I spend so much money and say our cheap polyester Walmart comforter was just as good - but nope - he really loves everything and exclaims how comfortable, warm yet breathable everything is.”
“Purchased a maxtrix bunk bed and mattresses from them , dealt with the owner . Extremely nice and knowledgable guy , made sure we got the correct bunk bed as there was many options . Have not received products yet , but anticipate it going great . Will update once we receive . Highly recommend this company , saved us about 1000$ , give or take a few bucks . Place looks much smaller when you pull up , but its actually a large store . If they dont have what your looking for in store , they will get it for you , and more than likely at a better price than anyone else can offer .”
“Ms Bonita and Ms Veronica were absolutely amazing. Ms Bonita helped us find the perfect couch and Ms Veronica helped with finance. I will be back the absolute best experience!”
“I will not support this business any longer. I watched the worker jessica being extremely rude to another employee in front of a long line of customers. The worker told the manager, and i watched the manager lose the most friendly worker I've seen there. The owner of this place needs to do a major overhaul of the workers. It's unacceptable.Update: Thank you so much for replying and handling the problem worker! It's great to see people care! I will definitely come back after seeing how quickly you responded to me, and i imagine dealt with the situation.”
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“Great people and process. Quote was provided same day and the following week the work was completed. Workers and staff have all been super friendly and considerate.”