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September 2023 by Dennis B.
A complete waste of time. 3 times in a row...different times of day and days of week. only one self check station open and 2 maybe 3 checkers open. Way long lines. another example of post Covid. "who cares they will wait" costumer service model. A they are not hiring and what they are offering is too low wage. Sad
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July 2023 by Tracy M.
I felt like I was in Walmart. They only had self check out opened and I waited 20 mins to ring up 3 items. I will try another location. I'm too old to be ringing up my groceries if I am paying good money for it.
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May 2023 by Arcelia J.
I just came from a Memorial Day family gathering where one of the snacks was Kroger brand Wavy chips. They were not up to par because so many of them are burnt. I am very particular about my chips and these are awful. They even have a burnt taste. I am so disappointed.
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May 2023 by Princess D.
They allow NON service animals all in this grocery store ALL the time!! ESAs are not permitted in grocery stores and these dogs are not cared for and groomed on the same level as a service dog and they are all around my food and produce, please enforce the law about ANIMALS at a grocery store, feel like I shouldn't have to say this. Nasty, nasty, NASTY
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April 2023 by Keith Wynder
Nicole in the pharmacy is very unprofessional. They aren't doing there job but, she want to get smart and have an attitude with me. I have the same issue everytime I pickup my prescription. They charge me when I shouldn't be paying anything. I spoke to the manager i dont remember his name but it starts with an A and he lied to me saying he spoke to corp. So I asked for there number and it took him 5 mins. To find it but, he told me he just spoke to them. I will NEVER do business with them again. I would rate them a negative 0 if I could. Don't use this pharmacy. Nicole needs more customer service training. Do better!!!!!
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March 2023 by Honesty M.
Tha absolute worst customer service i have ever seen!!!
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December 2022 by Sierra lynae
If you need a pharmacy with a drive thru this is not it. Don’t fall for the obvious drive thru outside because it always has a closed sign on it or says to come inside. The pharmacy itself opens and closes whenever it wants to not the hours listed. They open late and close early and when they do care to be open the staff is rude and take forever to even acknowledge you. I have to switch pharmacies because they are never open and take weeks to fill our medicine so if you are looking for a new pharmacy save yourself the time and just skip over this one!
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December 2022 by Rachel J
We need a pharmacy with a drive thru because both my husband and I take medications that suppress our immune system. We have told the pharmacy that is why we switched to them and they have it on our file that we "need" the drive thru option but they recently have been closing the drive thru randomly without informing us even when we call and tell them we are on the way and we get there and find the drive thru closed. I can't tell you how frustrating it is to be in an autoimmune flare, spend all day waiting on rheumatologist to call in the prednisone, wait another hour for them to fill it and get there and the drive thru is closed and have to call them and ask them to please open it and have them refuse (they said they didn't have enough staff with only 3 people working) and have to call another pharmacy with a drive thru at 6pm(they refused to call the other Kroger store so then we had to call and the other store had to call them to get them to unfill the medication so they could fill it) to try to get medication just to keep alive and not end up in the hospital.
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December 2022 by Krystal Coleman
Rude customer service!! Very unprofessional personel at the main pick up desk inside. Wasn't greeted just stared at until I spoke. Drive thru was closed more than a hour early when I came to pick up.
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November 2022 by Laura W.
So you' ve got something so sketchy and ridiculous going on in the deli department. The women who are responsible for taking orders for fried chicken etc... act like it's there own personal food. They are rude, unprofessional, and do ridiculous things like refuse to wait on you, tell you lies about the food not being available, telling you to go to other parts of the store wait for a half an hour then come back...there "control" issues are laughable. Kroger you need to check that staff and make them realize they are employees there to help customers not to act like it's there own personal store and they call the shots. Kroger you are losing a lot of business by allowing these women to work the hot food counters. Holidays are coming and no one wants to deal with there crazy attitudes, poor service, them acting like they are owners and have the right to call the shots it's ridiculous. Who wants to go shopping and have to deal with insane staff that are wasting your time and giving you major attitude. Kroger check them!!!!
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October 2022 by Anita Taylor
I was told come back in 45 mins. I came back at 7:45, 15 minutes before advertised close, and they had already shut all their windows. Please go somewhere more reliable that actually stands by what their LISTED hours of operation are.
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October 2022 by Eddie Gillikin
Very friendly and was able to get what I needed....
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August 2022 by Sasha W.
Moved here 6 months ago I'm am in line waiting for money services. Normally I don't have a problem and most of the staff are friendly. Usually if they are not open there is a sign saying they are on break or closed I asked the staff who was supposed to be there or if whoever was supposed to be there going to come back and they just simply stated "she is here but we don't know where she is" I asked another staff and the lady I asked was the one supposed to be at the station She stated she blocked off the area and that she was on break (didn't specify how long) 3 other customers before me were waiting and said they were waiting for 5 mins, and I've been waiting for 10 Unprofessional and a little snappy
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April 2022 by Shelby Q.
Gas gas. Save 10cents on the gallon..food shopping store was so busy , no shopping carts,you had to go to customers car to get a cart. Lots of bargains. I do recommend thisocation for shopping needs
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February 2022 by Allison Hennessee
The Kroger pharmacy on Sentenial was out of a meds I need before the next day,so I called this pharmacy. The pharmacist that was there in the evening was super nice. She assured me they had the medicine,and that it would be ready in 30 minutes. With everything going on,stores being short staffed...it was very much appreciated.
