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October 2024 by McClayne Thomas
The cleaning is fine but their delivery is extremely unreliable. I tried to call about repeated missed pickups but the phone endlessly rang. When I eventually spoke to someone they were rude and said that they don't do the deliveries so they didn't know what I was talking about. They then hung up on me.
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May 2024 by Rusty Robinson
They’re going out of their way to accommodate my urgent need prior to vacation. Wonderful people.
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January 2024 by Thomas Kuntz
. Knowledgeable, experienced service from friendly people at a long established community business. I highly recommend!
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January 2024 by Kaleah Newman
Normally I don’t even do reviews, but I felt as if the customer service here wasn’t that great. I was told my uniform would be ready on Monday at five. When I went to go pick up my uniform, it was not ready because their truck got stuck which I understand. It’s not their fault. However, when I called in the morning to see when I would be able to to get my uniform, they werent certain yet and said they will give me a call back and didn’t call back. I ended up calling back a few hours later and they finally told me that I can come pick it up after 3:30. I got my uniform back I realized my patch was not sewn on my uniform all the way. I called back and they said no one that can fix it will be here until 3:30 the next day . My dress blue uniform is also covered in lint. I am not happy with this service.
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May 2023 by Norma Williams
Love the way they clean my clothes
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April 2023 by gabe segovia
Had my dry cleaners in and came back a few days later in perfectly fine condition... No complaints no nothing everything was good. Patches for the Navy were sewn on correctly and everything so definitely no complaints.
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March 2023 by Cristina R.
This place is hilarious , 14 dollars to hem a pair ofPants , was on hold for what felt like forever just to ask if my pants were ready, next time I'll drive a few more minutes for better,faster,and cheaper service
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October 2022 by Luke Tanner
Expensive
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October 2022 by Susan Winborne
Very helpful staff.
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July 2022 by Ki
Do not use this place. I dropped off a $350.00 down feather mattress topper on July 6th 2022. I was told it would be ready for pickx up on July 13th 2022. I show up on the 13th to pick up and was told it’s not ready but it’ll be ready on the 14th. I came on the 14th and was told that it’ll be ready on the 15th. I came on the 15th and was told it wouldn’t be ready until the 18th. Absolutely not! At this point i lost all faith in this place. I asked for it to be returned right now whether it’s ready or not. I was then told its not even at this location and if i wanted it, i would have to drive 35 minutes away and pick it up in Virginia Beach. I didn’t drop it off in Virginia Beach. I drive there to pick it up and the old man that runs this place was EXTREMELY rude. And get this……:. If you want to fight and struggle to get your items back then use them. If you don’t want the hassle then please find somewhere else.Response to owner: i knew you would respond this way. I expected this. This mattress topper belongs to my mother. She had a knee replacement and the drainage on her knee leaked and soiled this topper. I informed the cleaners of this before i brought it in, i warned them that it had blood on it before hand. It did not smell. There was no odor at all. If there were i would have never brought it to a cleaners. I was skeptic about bringing it this time with the drainage fluid. You didn’t take longer cleaning it, you just didn’t deliver it back to holland. When i drove to VB to pick it up, it was ready, even tho i was informed it wasn’t. You told me when i got there that you were thinking of another item that wasn’t ready when you were originally asked. I would ask you to explain but i know you’ll just make up more lies, and be even more unprofessional. You can try to embarrass me with this bs but I’m NOT taking my review down
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March 2022 by Fantaysia curtis
I want to give 5 stars but I just can’t customer service was great price was great pick up was great UNTIL I got home and realized my $200+ blanket is probably ruined. It’s a fur blanket and it matted in some areas but also in its proper state in other areas. I tried I slicker brush but it just isn’t working and upon reading the back of my slip based on the wording I’m pretty sure I won’t be helped I don’t even think washing again would fix the matting smh. I really would have just kept my blanket if I knew I would get it back like this.
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January 2022 by Mrs. J.
They do a great job repairing your clothes and are nice and professional.
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October 2021 by Leigh Anne Burnette-Moore
Excellent service!!!!!
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October 2021 by erika williams
Always great
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October 2021 by Michael Duncan
Best dry cleaning facility in portsmouth.
