Food Lion is generally a convenient store with friendly and helpful employees, especially during the daytime. Customers appreciate quick checkouts and polite staff members who often smile and use courteous language. Some reviews highlight that the store offers good food and affordable prices, making it a positive shopping experience during the day. However, there are notable concerns about the night shifts. Customers report long wait times, with some standing in line for up to 20 minutes despite only a few people being ahead. The frequent talking and chatting by cashiers during these times slow down the checkout process and cause frustration. Additionally, there is a lack of hand baskets and no self-checkout or express lane, possibly due to staffing issues. Security at the store is questioned, with some mentioning the presence of panhandlers at the doorway and parking lot, and less effort from management to address these concerns. Overall, while the store is praised for its daytime service and prices, the night shifts are seen as problematic, impacting the overall shopping experience.
