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March 2024 by Mindy Purvis
Called to find a medication, in less than 10 seconds, the person answered the phone and immediately told me "no", the medicine I was looking for was not in stock. He did not even take the time to look it up. I don't believe this is a good business practice.
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December 2023 by Michael H.
They always have what I need and it's cheaper than anywhere else. There's almost never a wait. The staff is always pleasant.
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September 2023 by Lori aka Lolo “Lori AKA Lolo”
This has been my pharmacy for the last decade or more and I have never received wonderful service like this from any other pharmacy. Drug Center is family to me, the best pharmacy hands down
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May 2023 by Harriett Wortham
Never a long wait. Great service. They even deliver. Free!
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October 2021 by Ronette Brown
Always have my medicine one time .very friendly and there's no where else I would go the staff is always courteous I just want to say thank you
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September 2021 by Sandra Mitchell
Excellent service and kind tecnicians!
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September 2021 by John Ohler
store has become worst place in Portsmouth. with all of the new employees there I recommend CVS. none of them know what they are doing. Owen has become very rude.
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March 2021 by Bella
Little privately owned pharmacy
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February 2021 by Cindy Bowden
very knowledgeable and helpful and friendly
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October 2020 by Sera Elizabeth M.
I can NOT be the only person who feels this way about these large conglomerate pharmacies who trick you into thinking because a computerized VOICE takes your order, and affirms in advance that you have nothing to worry about, and your prescription WILL be filled. Yesterday I started to lose my temper, today I treated the pharmacist so badly, I'm embarrassed. But here's my point; I cannot think of one time that I've been able to walk into a Walgreens (CVS, Rite Aid, etc.) AFTER being told via text message, my prescription is ready, and have everything simply go smoothly. There's always a problem, it's NEVER ready, and the price is constantly changing. I have to take a drug that's extremely dangerous. In fact, if this medication is abruptly taken away from me (after using it for over 27 years), I could die. So, I assume any and all pharmacists ALSO know this. Yesterday I went to pick it up, dreading every second I waited until I was to pick it up. At the counter of Walgreens on Fredrickson Blvd. Portsmouth, a pharmacist actually looked me in the eye, and said they were completely out of stock. Not only was this Walgreens, but all the Walgreens in a 50 mile radius was also completely out. THAT HAS NEVER HAPPENED. My next thought was; 'I need to get to an emergency room. OMG how could this be happening?' She goes on to tell me that I should start calling pharmacies OTHER than Walgreens because as far as she knows it won't be until mid OCTOBER, that they will have this drug back in stock. In a daze, I'm completely outraged that I HAVE to call around, that I need to hunt my prescription down, by calling random drugstores, I think to myself, Why didn't they tell me this when they first ran out? Why did they put me in this dangerous situation. And when I say dangerous, I'm not exaggerating. So I remembered how much I love to use Mom & Pop businesses in my community, I flipped open my local YellowPages and the very first druggist I saw, (Drug Center Pharmacy),was still open and they had my medication . Wow, so I didn't have to expose myself to COVID-19 last night in some random emergency room. I was so relieved. I knew they were closing, and I didn't want to hassle them with the "Drug exchange " part. So today I called Walgreens and after waiting on hold for over 13 minutes, I told the pharmacist I found a drugstore and they have my Rx. I began to give the man the phone number and all my information, when suddenly he interrupted me and asks "WHAT'S THE DATE OF BIRTH?" I tell him. That's followed by, "Okay, if you can have THEM give us a call..." I lost my mind!! "YOU WANT ME TO CALL THEM BACK AND HAVE THEM CALL YOU, give me a break." "I can't give you a break ma'am, it's Virginia State law, blah blah blah" Wow, I'm not even a human being to this man. And when I really realized that, I told him he just lost a customer. But something tells me, he really didn't care. And he probably gets that A LOT! EERRRRR! Makes me so angry And I'm easy going, it takes a lot to push my buttons. So if anyone is STILL reading this, and feels anxious about these places like I do, I have some good news. In Portsmouth (a stone's throw away from that Walgreens) exists the sweetest Mom & Pop's true Drug Store, called, 'DRUG CENTER PHARMACY'. I promise you, you will be treated like a person. No lines, and no waiting. Oh and they also DELIVER!! That's right. Free delivery. A beautiful girl name Ariana, helped me. She even listened while I spilled my anger over what had just happened. I'm never going back to Walgreens, CVS or RITE AID, again!
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August 2020 by Francine Lorraine
Midtown Drug Center Pharmacy is the best pharmacy I've ever had the pleasure of dealing with. The employees know all customers on a first name basis. They always treat their customers like family even on bad days. Never will I change pharmacy's to somewhere else. Hands down best in Portsmouth. 5 out of 5 stars all the way around.
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July 2020 by Audrey Williams
Best PHARMACY everyone is so very nice Drugest are Great
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March 2020 by Grad78fkids
This location engages in price gouging during a state of emergency. Gallon size bleach $12 and small hand sanitizer $5. This is illegal in the state of Virginia.
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March 2020 by Kimberly Case
Very rude owner and staff and they rules are made according to the color of your skin.
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December 2019 by carmella lofton
Just outstanding
