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February 2024 by Nicole Hundley
My doctor sent in a prescription I knew that was sent it for me. Said they never received it so they lie so they don’t have to fill my medications it’s my pain medicine and this place should genuinely be shut down none of the cvs do anything on time and correctly they deserve to be shut down. Finding a different pharmacy that does everything all around more efficiently and better overall if I had the choice for 0 stars I would.
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February 2024 by Dawn Scippa
They didn't have a lot of a variety of anything and the pharmacy wait was literally 2 HOURS!! That's an issue
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January 2024 by Shawanda Early
Great customer service
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January 2024 by WOLFWOLF1969
This is the worst pharmacy to do business with. Slow service, never answer the phone and rude employees
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January 2024 by Jaymie O.
I needed help with something last minute and the staff were able to help me so much. whoever worked here after 8:30 pm on January 9th were amazing so thank you
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December 2023 by Toniette Parker
Been on hold for over 30 mins. They texted my son that a prescription wasn't in stock .no phone call, no option to check anything CVS. Glad it wasn't some he REALLY needed (sarcasm) first time dealing with them and they are horrible. Bc it's in Portsmouth they don't care.
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December 2023 by George and Janna Cole
Wish I can give this place a 0 Star. People their shorten prescriptions and rely on an image. 1 time not realizing till a month but a sec time and I caught it. As soon as I can I will be changing pharmacies. Never had this issue till Frederick blvd in Portsmouth CVS! HOPEFULLY CORPORATE WILL DO SOMETHING.
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November 2023 by Anna Marie
It's taken almost a month to get a pretty basic prescription. You have to wait in your car for upwards of 20 min because they don't have the inside pharmacy open. Just close, honestly.
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November 2023 by Carmen Mobley
Trash. Dont go. Parking lot is dirty, long wait time for your RX even if you have auto-refill, drive thru is never open and their hours of operation is a joke.Website says one thing but a paper sign on the door says another.Get your perscriptions at the Pharmacy in Kroger across the street.
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September 2023 by Ryanne Irene
The pharmacy never has anything done on time the App say it’s ready and then you go in and it’s not. They are very unreliable and I’d rather drive an hour to a CVS. I know that will have it on time then five minutes to the CVS because they will never have it. Sometimes I have to wait up to two weeks for them to have it ready.
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September 2023 by Natalie Fortunato
This is the worst pharmacy I’ve ever experienced. They tell you something will be ready at a certain day and time and then when you show up at that time, it’s not ready. Every time I come, I have to wait in line for over an hour just to be told I can’t get my prescriptions. I’m switching to a different pharmacy. Do not come here!
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July 2023 by Regina H.
This review is only for the store, not the pharmacy. I received good service from the cashier, and the manager was okay too. I will say that the manager was also dealing with an intoxicated customer at the same time she was interacting with me. She was very hesitant to lose eye contact with the other customer. I totally understood that because the lady's behavior was all over the place. The store is very clean and well-stocked, and it is easy to find what you are looking for very quickly. The location is a bit much. It is near the interstate, and the volume of traffic is high. Customers do not have patience with each other or the store employees. I will come back again between 10am and 2pm with the older crowd. Smiles!
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July 2023 by Marcus Sweatt
Thank God I wasn't dying nobody I reapeat nobody answers the phone in the pharmacy, this is not The first this happend but 1000th time shut this one down please never really leave reviews but I had to for this one
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July 2023 by Andrea H.
I went to get medication for my dog. They didn't have it ready & no reason why. They thought my dog was a cat... b/c the prescription said canine *facepalm*. They don't know the difference between canine & feline, yet they're trusted to fill human prescriptions? This worries me.
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July 2023 by lvelvetj
It's definitely a hit or miss with this pharmacy. You can't get through if you call the pharmacy. If you order your prescription online, it takes about at least a full week for it to be filled. Today is Sunday. I placed my order online last Monday. There was a holiday on Tuesday. However, the website states that I placed my order this Friday and that my order is in progress. I expected to have my Rx filled by Thursday. My experience is worse if I order a refill by phone via the automated system. It never gets filled even though I wait till the end of the call to hang up. So, the best option if you want a timely refill is to go to the actual pharmacy in person, which most people who are really busy don't have an easy time doing.
