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June 2024 by Danna Wilson
This store could use a lot of improvement
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May 2024 by Brian Lyon
I must start by saying im appauled. A phamacist in error stated that " they changed my dosage".When i questioned this, i was told that i need to take to verify my dose because we dont do refunds. I went home and verfied that the dose. I called back and spoke with the pharmacist ( joyce Newson) and she said i told you that is what we filled for you. I stated that was not correct and she told me to come pick it up. When i arrived at the pharmacy ( Joyce Neson stated "i have to call a verify your dose with your doctor and i will not be giving you your med tonight". we were in the drive through , so she hung up the phone, and started to close the gate. As Joyce Newson closed the gate " she stated" you are bannedNigger". Police responded and I was told they won't be filling my med. CVS has not called or even offered to discuss.At this point, i will not do business here. I suggest you close up if you don't like to serve the African American community.
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April 2024 by Tarranium Burns
This is Mrs.Marion V. Burns Cynlithia helps my husband daughter and I all the time and she is a hard worker and she deserves a raise and promotion she is so kind and friendly and greet the customers with a smile on her face as well as her team and she gets along with her team as along with her customers.
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April 2024 by jose negron
This has to be the worse cvs in the United States not just Virginia. They act like counting meds in a medicine counter is so hard.You call and it's says your medicine is ready,you get up there and still have to wait hours. Ridiculous!!!
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February 2024 by Nicole Hundley
My doctor sent in a prescription I knew that was sent it for me. Said they never received it so they lie so they don’t have to fill my medications it’s my pain medicine and this place should genuinely be shut down none of the cvs do anything on time and correctly they deserve to be shut down. Finding a different pharmacy that does everything all around more efficiently and better overall if I had the choice for 0 stars I would.
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February 2024 by Dawn Scippa
They didn't have a lot of a variety of anything and the pharmacy wait was literally 2 HOURS!! That's an issue
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January 2024 by Shawanda Early
Great customer service
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January 2024 by WOLFWOLF1969
This is the worst pharmacy to do business with. Slow service, never answer the phone and rude employees
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January 2024 by Jaymie O.
I needed help with something last minute and the staff were able to help me so much. whoever worked here after 8:30 pm on January 9th were amazing so thank you
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December 2023 by Denise Byrd
The pharmacy hours are very inconvenient. Will probably switch to a different pharmacy.
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December 2023 by Toniette Parker
Been on hold for over 30 mins. They texted my son that a prescription wasn't in stock .no phone call, no option to check anything CVS. Glad it wasn't some he REALLY needed (sarcasm) first time dealing with them and they are horrible. Bc it's in Portsmouth they don't care.
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December 2023 by George and Janna Cole
Wish I can give this place a 0 Star. People their shorten prescriptions and rely on an image. 1 time not realizing till a month but a sec time and I caught it. As soon as I can I will be changing pharmacies. Never had this issue till Frederick blvd in Portsmouth CVS! HOPEFULLY CORPORATE WILL DO SOMETHING.
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November 2023 by Anna Marie
It's taken almost a month to get a pretty basic prescription. You have to wait in your car for upwards of 20 min because they don't have the inside pharmacy open. Just close, honestly.
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November 2023 by Carmen Mobley
Trash. Dont go. Parking lot is dirty, long wait time for your RX even if you have auto-refill, drive thru is never open and their hours of operation is a joke.Website says one thing but a paper sign on the door says another.Get your perscriptions at the Pharmacy in Kroger across the street.
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November 2023 by Tricia S
Never answer the phone
