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December 2023 by Jonathan O.
I cant rate low enough. I took a phone with cracked screen to them to have repaired. They did fix screen. But i also requested a screen protector. When i picked up phone the clerk said yes its on there. A week later the screen cracked iny pocket. And when i went back to the store the claimed protector was installed. No warrenty they said. Plus i paid for protector i never received. They say i have no recourse. Just out almost $300. I do no recommend.
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December 2023 by Jonathan O
CPR, cell phone repair business, in Portsmouth Va. Was tasked with repair and instalation of screen protector. I asked clerk while picking up phone if protector was installed. Since i did not see any indication. I was told it was. A week later the screen cracked again while in pocket. I returned to the store as soon as possible and manager seemed to doubt my story. And i was given owners email address to submit my issue. I just got an email from another manager that said they somehow confirmed the protector was installed and will not warrenty. Even though if protector would have been installed there would be a warrenty. So why would i remove it to then take it back into store with damage?
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August 2023 by Chiraq Drill
Got freaking methheads working the counter scarred to fix my phone because the back broke, then gonna lie and say it’s assurant policy . Where the cell phone repair store ran by Arabs these dweebs do not know what they are doing, other than wasting people time
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August 2023 by Leah Slodysko
I highly recommend this place! I broke my Google pixel 7 pro screen and was quoted $550 at the place in greenbrier mall so I contacted CPR and they quoted me at almost $200 less. Buying the screen online myself was $209 and they were not too much above that price. They were very kind and worked very fast to get my phone part ordered and the phone fixed. I had a glitch on my phone that they tried to repair after I paid and got my screen fixed. They are big advocates for their customers!! I will definitely be going back here if anything else breaks!!
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August 2023 by Lisa Marie
They did a great job changing the screen on my Dad's phone. I will definitely recommend them to folks even offline!They even called to let me know about water damage thet found INSIDE the phone, and asked if I wanted to address that while they still had the phone. My Dad's phone dis get splashed with water while he was in a nursing home in NY back in Oct 2022!! I didn't tell them that, but the fact that they called to let me know about residual water damage they found while repairing something else, was very admirable.
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August 2023 by Bossbitch Izbacq
Overcharged and broke my phone and tried to blame my daughter whole time they did it . Robert admitted his wrong fixed it and still overcharged me to fix based on the negligence of them breakin it up SMH
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July 2023 by James Clanton
The representative was very polite and very professional. The service was awesome and the cell phone for my grandson was just like new. Now I know where to take me and my wife cellphone to be repaired.
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July 2023 by tawanda bobbitt
They were very professional and affordable!They said an hour but it was around 30 to 45 minutes. I will refer them to my friends and definitely go back.
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June 2023 by Chris Akers
Professional and friendly from the time I walked in the door. Identified the problem with my phone, explained everything thoroughly so I could understand and most of all was able to repair it. Highly recommend!
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June 2023 by Andrew Stevenson
I don't take my electronic devices anywhere else for repair whether it be my phone or my Xbox I don't trust anyone else to do the job right and for anywhere near the cost as CPR
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June 2023 by Travis Riddick
Honest ppl:) clean out my cell port saved $$ from buying a cell phone charging port thanks guys/gals.
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April 2023 by Towana HarrisLawson
The staff fixed my daughter's phone & did a great job. They ordered her new screen 1 day & it arrived the next day. Great Service
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March 2023 by Stardust Bee
I wish I could give more stars!! They are fast, knowledgeable and the customer service is PERFECT!! I took my phone to them for a very bad crack screen. I came in 50 minutes before closing but they had my phone ready the very next morning!! The prices are outstanding!! They will be my forever go for my electronics.
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January 2023 by Pew Piu
1. Clean store. 2. Screen repair was completed at quoted cost and on-time. 3. Knowledgeable and kind employees. 4. Thorough warranty explanation. 5. Detailed pre-service functionality inspection.
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December 2022 by Dawson Walters
Super nice people. The repair was reasonable priced and took only about an hour. Very fast and great customer service. 10/10 would recommend
