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January 2024 by Stephanie Goodrich
From beginning to end Caliber staff was wonderful. Jeremy was excellent to work with. He was very friendly and kept me informed throughout the process.I would recommend Caliber to anyone needing service.
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December 2023 by Alicia Jones
I love Caliber and would recommend for body collision needs. Please ask for Jermey and he will take great care of you and your vehicle. He was the best liaison between me and the insurance company. He kept me abreast of repair updates at least twice weekly. When I received my car, she looked brand new and detailed. I am very happy!
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December 2023 by Terrence Boone
I really like Caliber Collision on Airline Blvd in Portsmouth for any body repairs. Please make sure you see Jeremy as he is the best at taking care of your needs and also works hard with the insurance companies to get things done quickly. He really knows his stuff and took great care of me as well as my friends and family. Jeremy is the only person I like dealing with and is a great asset to your company.
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December 2023 by Sherri Clayborne
CJ at the Airline Blvd location was AMAZING! He patiently walked me through the repair and talked me through in detail what to expect. He genuinely cares about his customers. He should be a mentor to any new hires to show them how to lead your business. I would definitely recommend this shop to friends and family just based on his service and expertise.
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November 2023 by Xzybia Prince
Getting into a reck can be extremely stressful and cause hardships in finances and life in general. Jeremy did an amazing job easing the blow when it came to updates and understanding the repair process! He messaged me twice a week and handed my car back good as new! Much respect to him and the team for fixing my car in a timely manner. I got my car back better than I got it when I purchased it the previous year. So happy and extremely grateful! Thank you Jeremy, thank you Caliber! ❤️
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November 2023 by Brandon Dolezal
This place was great, I have a bmw328i and idk what’s up with it people like to target my vehicle, I’ve taken it to Toyota, and I’ve taken it to some other place both messed up my car in the repairs this place did above and beyond, they fixed the damages, recalibrated my vehicle and then the paint was going to be off.. so they took care of that too! These guys are phenomenal if I have to get my car fixed, like fr, I’m only gonna request them in our 757/Portsmouth area
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November 2023 by Tiara Dixon
Great work. Jeremy and the other young lady did a good job keeping me informed every step of the way. My car looks great. The customer service was fantastic
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November 2023 by Angeles Lopez
Had my jeep get work done from an accident back in August, finally received my car about two weeks ago noticed that my rims were not change and that was included in the work I was told they were going to give me a call the following week almost been 3 weeks and I’ll call back my rim is still the same one they have not even tried to call me to see if they have the item in or not. When I do call the gentleman that was helping me doesn’t answer and they just keep me on holdServices: Tires
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November 2023 by Iona Brown
Morgan was great at keeping me in the loop during the repair process. My VW looked better than before. I would recommend Caliber to anyone looking for a quality repair shop with professional staff
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November 2023 by Lori Miller
Their lack of communication is why the score is so low. We received a text stating the vehicle would be done on a Friday. The Friday comes around and no word by late morning. So we call, parts not in for car yet. Should be in by this afternoon. No word from them an hour after quoted delivery time. Call asking for update, have to leave message. Husband has to call them back while I'm dealing with rental car mess. Parts never came in. Should be done by following Wednesday. It is Thursday, going to be calling shortly to see where we are at with it actually being done. Not sure at this point why our insurance company uses them.
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November 2023 by Courtney Bellamy
My rep CJ was very helpful throughout the repair of my vehicle. What I was extremely appreciative of was that CJ walked me to my vehicle to give me a visual update when I stopped by to check on the repair. I was grateful that CJ and his associates waited until after closing for me to arrive to pick up my vehicle with me being notified an hour prior to them closing. It showed that they were willing to give up their time in order to fully satisfy a customer. You don’t find employees like that often.Service: Body & Trim
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October 2023 by Gina Newton
A friend recommended this shop when I needed some body and paint work done. So glad I took his advice and went with Caliber! Service was fast, communication was great as to when my car would be complete, etc. I would definitely recommend this company and will be back if i ever need more work done on my vehicle!Services: Painting
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October 2023 by Alyssa Ferrell
Caliber Collision is absolutely the place to go when you need work done for your car. Everyone on staff is clearly specially picked for the job. As a women they all made me feel safe and heard throughout the whole process. My vehicle is back and better than ever.
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July 2023 by W Stump
The Caliber Collision tem did an excellent job. I hope my truck never needs to be fixed again, but it is nice to know they will be there to fix it if it does.Service: Body & Trim
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July 2023 by Richard Ellis
Good repair but it took 4 weeks to do it. My insurance coverage for a rental car ran out a week before I got my car back.
