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November 2024 by Bonnie Nicosia
I WORK 10 HOURS A DAY. WHY DO I GET STUCK WITH THIS WOMEN EVERYTIME.
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October 2024 by John Williams
The lady working in the Pharmacy on Tuesday October 8th was probably the rudest individual I ever met. Was asking for clarification on why it would take hours to get my prescription filled when it normally doesn't take that long. Her response "When did you work at CVS". Like what????? When do you get to talk to people like that for just asking why it's going to be taken longer than it usually takes.
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July 2024 by Vicki DeArmond
Horrible experience. I am visiting a relative and fighting a poison ivy reaction. I went to a wonderful “Patient First” clinic and they sent rx over to pharmacist. The clinic printed off the instructions and I showed them to the pharmacist and she said she could not dispense since the Dr. did not put written directions down with the order…I showed her that I had received the instructions and actually showed her my copy and still she refused to dispense. I had to drive back over to the Patient First Clinic. They sent the rx to Walgreens and Walgreens filled prescription when I showed them my instructions. The lady pharmacist at CVS was rude and did not listen to my specific circumstances. Inept and incompetent. Common sense tells you when the patient has the written instructions for the patient; you could fill the rx.
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June 2024 by thelittlest lanie
Trisha was my favorite part of this visit. She was helpful and too the point. Loved my visit because of her and great coupon selection
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March 2024 by ade paris
La pire pharmacie que je n ai jamais vu... Le pharmacien est odieux, les employés sont incompétents, et ils vous donnent vos médicaments quand vos symptômes ont disparu! Essayez de ne pas être malades pour avoir besoin d eux!
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January 2024 by April Singleton
Worst customer service ever !!!Called before going to pick up my prescriptions to inquire about using a good RX coupon Something I have done before. With cvs to be told by the pharmacist as of Jan 1 /2024 CVS no longer accepts good RX coupons on C2 medication. I ask where can I find that in writing of course she could not tell me so I called five CVS stores three in the surrounding area. One in Northern Va and one in Michigan but none of them confirmed the new policy,but one of the pharmacist did state looking at my chart and the consistency of my meds there isn’t any thing that would alert or red flag . So I made a visit to the CVS. To speak. With the pharmacist The looks she gave me the. Unprofessional (eye rolling as if I was wasting her time )body language even the demand for me to go sit in wait was out of line . She even went so far to try to provoke me to become upset acting as if she didn’t know what I was talking about or couldn’t understand me, and was confused as I was giving the information that she requested from my RX app.I understand stand customer service can be draining but if you cannot provide customer service At all time then. Find another job setting .
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December 2023 by Gina Rachelle
I love the new older guy that works there. He is soo helpful and so kind! I've never had any issues there. . Very friendly people. I'm so glad to have an alterations to Walgreens.
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November 2023 by Michael Kerzan
Amazing store with an amazing staff!
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November 2023 by Kimberly Dotson
I've been in the store twice and have now been on hold 30 minutes just to update insurance with them for prescriptions. Answered by someone who told me to hold on after she took my name and birthdate. This is the worst customer service in the area. After I pick these prescriptions up I will be switching to Rite Aid across the street where you are in and out quickly. It's taken CVS over a week to get very much needed rx's filled and that's unacceptable. Get more help!!!
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November 2023 by Johnnie Hoggard
Horrible pharmacy , gave me someone else’s medicine , never checked the address or birthday. Rude staff , refused to correct the mistake because after it was given to me at 1:29, the lunch break started . I was told to come back ….Horrible
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November 2023 by Jason Flowers
Was in the drive through line at 5:30 with 4 cars in front of me. Got to the car in front of me and they shuttered the windows at 6pm on the dot. Lousy pharmacy.
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November 2023 by Joseph Less
Received my Covid Shot. Quick and friendly service from the pharmacy. Thanks for the great service.
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September 2023 by Tree Doge
They don't have medications available when they say they will and they changed their store hours 3 months ago and didn't update it.
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May 2023 by Tami M.
They can't seem to keep everything working as it should. Always give excuses and say call corporate and complain to them. Calling ahead to remind them to order meds they didn't have in stock month prior makes no difference. When asked why they can't order ahead for rx's that are filled monthly they give any number of excuses: from passing the buck to co-workers, staffing issues, computer system, company policies, and so it goes. I have yet had one month where there was not a delay of 1-3 days for something. It's impossible to keep meds in sync using this pharmacy. Customer service is a thing of the past. One must wait for automated answering systems for repetitious menus and rarely get a human to answer their questions, ring up their own purchases, or wander all over the store to find competent employees. Social skills have deteriorated immensely due to lack of human interaction in virtually any environment. For the last 3 years the easy excuse was COVID. Come on, it's because companies don't want to staff their businesses adequately to save money. They will continue to find ways to cut costs at the expense of their customers as long as customers put up with it. This customer will go elsewhere...
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April 2023 by golightly 23
They are a pharmacy and should be able to fill prescriptions but are very inept; the pharmacist was so overwhelmed she couldn't even handle a basic question. I will not be returning as the ineptitude makes me question the capabilities of the pharmacist being able to properly fulfill a prescription. Further, waiting 4 days for prescriptions to be filled and then having to come into the store and physically wait until they do it is ludicrous. Hard pass.
