Walgreens in North Dinwiddie offers generally good customer service, especially from the pharmacy staff, who are described as excellent and helpful. The pharmacy team, including staff members like Ron, Judy, Brian, Melissa, and a lead pharmacist tech, are praised for their dedication and willingness to assist, even when busy. Customers appreciate the quick service at the pharmacy and the helpfulness of staff in locating prescriptions and assisting with needs. However, some concerns are raised about the drive-thru experience, which is considered too slow, with lines lasting up to 30 minutes and customers feeling they cannot ask questions comfortably; it is suggested that the drive-thru be used mainly for quick services like drop-offs and pickups. Additionally, the outside appearance of the store needs attention: the lights are covered in cobwebs and spiders, trash surrounds the perimeter, and the drive-thru has not been power-washed in years. Inside, the store is clean, but maintaining the exterior, trimming shrubs, and ensuring the safety and comfort of customers are recommended. Staff members are recognized for their kindness and dedication, with one manager described as a "huge lifesaver" with a big heart.
The associate who assisted us with passport pics was excellent. She was patient and vert thorough. Thank you!
July 2024
My meds are always ready in a timely manner and the drive Thur is always quick
December 2023
I didn’t catch the managers name but I wanted to say he was a HUGE lifesaver tonight and I can’t thank him enough. He is such a nice man with a big heart and we need more people in the world like him!
