Victra, a Verizon Authorized Retailer in Petersburg, VA, is known for providing friendly and helpful service. Customers appreciate the knowledgeable staff, especially representatives like Melissa, who is praised for her professionalism, patience, and excellent customer service. The store offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories, with staff ready to assist in finding the right products. Customers often mention positive experiences, highlighting the staff’s expertise and the store’s welcoming atmosphere. Many feel that the staff’s dedication and helpfulness make Victra the best store to visit for Verizon products, leading to repeat visits and high customer satisfaction.
Melissa is absolutely wonderful every time I go in there! She has helped me resolve issue after issue I have had not only with my phone but with MyVerizon as well!! 10/10 would recommend going to this location
May 2024
Very knowledgeable employees and great to work with at this location. Very friendly.
May 2024
Melissa Winfield is the most friendliest and helpful person that there is. She deserves any raise you can give her for her professionalism and knowledge!
