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“I've recently worked with the local outreach branch on Perry St and it was a great experience. Their facility is comfortable and feels like a hangout. I have seen how they are in support for the local community and I appreciate that.”
“Been with Touchstone since they were Bank of McKenney and have never had a better banking experience! Excellent online banking, convenient location and exceptionally great customer service. Truly above and beyond others in this industry!”
“Love the employees.Their professional service is outstanding, with a smile to boot.Also, a special appreciation to the following personnel, Ms. Tunisa, Ms. Tomyka, Ms. Christy and, of course, Mr. Jessie, who is no longer employed there .”
“I had an issue with one of my accounts at Bankofamerica so I called the branch in Petersburg VA. Anthony answered the call and was very courteous . He patiently listened to my issue. He suggested I come in and ask for him. When I got there and met him he was very friendly, very professional and extremely efficient. It didn’t take him long to discover the source of my issues and promptly determined how to resolve them. He also went beyond by assisting me with updating my accounts. Anthony deserves to be recognized for his professionalism, his knowledge and effectiveness in customer satisfaction.”
9AM - 12PM
3340 S Crater Rd, Petersburg
Banks
“The culprit for the slug service is the TEAM LEADER female. the manager. The territorial manager should have been replaced, terminated for not rotating the branch managers around to see the root of the inconvenience service caused by this TEAM leader. coworkers are not the problem, it shows that the TEAM leader IS NOT A TEAM WORKER. Move the Crater Rd Team Leader to The Prince George branch and watch the employee moral and service plummet and the Crater Rd branch will rise in customer service with her replacement Team Leader. return the Crater RdTeam Manager back to the teller drive thru window ...and yes the new TRUSIT transition from BB&T is ncompetent....makes me want to puke and I have!.”
“This location makes Truist feel like. A hometown bank.The staff ALL know you. They are trustworthy and effective.They work quickly to get you out on your lunch break & diligently when you have an issue.I recommend this bank(branch) for your business and personal relationship banker.”
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“This is my favorite bank. They are close to my home. They have a notary always available. Friendly day tellers. Very clean place. Checking and savings accounts for customers and they're free. Great place to get a loan or finance a home or car.”