This Pep Boys location has closed

3120 S Crater Rd, Petersburg VA 23805

About Pep Boys

Pep Boys Auto Service & Tire Center on 3120 S Crater Rd offers comprehensive auto services for cars, trucks, and SUVs. With over 100 years of experience, the shop provides same-day repairs and maintenance, including oil changes, tire services, brake repairs, battery replacements, and inspections. They also service hybrid and electric vehicles, ensuring a wide range of vehicle needs are met by expert mechanics and ASC-certified technicians. Customers consistently praise the friendly and professional staff, noting that the team is attentive and cares about their vehicles. Many appreciate the timely service, often finishing repairs ahead of schedule at reasonable prices. The staff, including mechanics like Montana and James, are recognized for their knowledge and for managing appointments well. However, there are some concerns. One customer experienced issues with tire replacement coverage, feeling that the explanation about a missing tool was misleading and that the service was hurried, leaving them dissatisfied. Despite this, most reviews highlight positive experiences, good customer service, and a willingness to return for future maintenance needs. Overall, Pep Boys is seen as a reliable place for vehicle repairs and tire needs, with a friendly staff dedicated to customer satisfaction.