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October 2024 by Mohamed Abdou
Dr. Phelps and all crew are doing great job.
Everything is professional.
Dr. Phelps also is accredited and helped me with my dog documentation needed for traveling overseas.
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October 2024 by John Shea
Came here once because our normal vet in colonial heights didn’t have vaccine we needed. Now using them full time. Friendly staff.
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October 2024 by Jared Plunkett
They take great care of our dogs!
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October 2024 by ilse lindberg
I didn't have to wait past my appointment time and they let you go back with your dogs which not all vets do these days. The vet seemed to like my dogs almost as much as I do. Gave them their vaccinations without trying to upsell me, definitely earned my repeat business.
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August 2024 by Chanell M
Staff are wonderful. Dr. Phelps is very caring and informative. I trust him with all my pets. A little pricey though.
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August 2024 by Steve Quesenberry
Great staff...
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August 2024 by Jennifer
This place is a joke! Every bad review, even from 6 years ago, still rings true today! We have now experienced what others have written about, thank God our dog was not hurt though! Won't get another dime from us, and they will NEVER touch our dog again! Definitely NOT "Fear free certified" either..I have never seen so many bad reviews in aggreeance with each other..quite telling.
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August 2024 by Marcelle Johnson
I been coming here for a about two year bring my baby Staria now and I must say that there service is very good. I love ❤️ respect their staff and their prices are most affordable then others Veterinary Hospital especially when you working with budget with no dog insurance it can be very costly. So I very thankful for they're affordable prices God Bless Crater Road Veterinary Hospital own manager & staff amen
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August 2024 by Connie Webster
Had to have my dog of 14years put down. Everybody was so sweet and made the process much easier for everyone including my sweet Cheddar.
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August 2024 by Valeria Martinez Nava
This is not a cat-friendly facility. I bought in a stray cat, and they were warned that he does not like to be handled. Instead of using the correct equipment and materials, the doctor mishandled the situation, approached the cat roughly, and wrestled him against the wall for its vaccination. As a result, causing a huge, actively bleeding scratch across the cat's nose; it left blood spots inside the cat's crate. Despite being a stray, he should not have been treated like this; the cat has never been aggressive towards me. Previously, I brought my own cat in for a yearly checkup, and she was not thoroughly checked either.
Update: Perhaps there was a misunderstanding between the level at which I can handle the cat and the level at which a stranger can. The only information I received is that he has a hematoma. I was not informed that he would have to be sedated for future treatment.
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August 2024 by Carla Johnson
Crater Road Vet has always treated my pets with the love and care they deserve! A great place to bring your pets!! My dogs, a Bullmasiff and a Boston Terrier get so much love when they are there. I won’t take my dogs any else.
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July 2024 by Bernadette
I have used this vet for years and they are always top of the line. I recently had to have my beloved cat euthanized and they handled it so gracefully. They have a separate room for end of life patients and their people. Dr. Phelps made the whole experience as comfortable as it could be, as he was very gentle with my furbaby and very kind to me. The entire staff was really stellar and helped me through the whole sad experience. I have been to other vets in the area and hands down, Crater vet is the best.
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July 2024 by Samson Yates
Great place
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July 2024 by Monique Johnson
Great experience
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July 2024 by K Davis
I love Crater road vets! They always take fantastic care of my dogs. And they take good care of my puppies. They always fit me in when there's an emergency and when you have puppies there seems to be always an emergency. I could not ask for better care of my dogs! I 100% recommend them!
Update on 7-15-24. I own a kennel and raise Dobermans. They Fit in my 2 Chihuahuas and 6 of my dobermans for heartworm test, another for an X-ray, and a new puppy exam. I can't ask for anyone better for my dogs!! Dr Phelps and his crew are top notch!