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November 2024 by Billy Lee
Really good experience with Forest at Caliber Collision. He kept me informed on the needed repairs and they had my wife’s car ready on time. I also spoke with Sandy and Angela and both were very friendly. Great quality work as well.
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November 2024 by Christina Scalogna
I just wanted to say that this group of people are truly professionals. This is because of their professionalism, time and efficienty on my vehicle. My vehicle looks brand new again ?
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November 2024 by Sharon E
Used the Colonial Heights VA Location. Excellent, Friendly Staff with great customer service. This was repair via an insurance claim. Caliber Collision handled it all communicating with my insurance company and helping a bad experience go smoothly. Highly recommend when in need.
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November 2024 by Becca Hicks
Very friendly staff and work was done quickly on my car.
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November 2024 by Rachel Hatch
Billed incorrect insurance company... accepted a check from correct insurance company that was held liable for my damages, but caliber sent the check back... then they spent 30 minutes in the lobby arguing with me about my responsibilities of costs... when services for vehicle were already paid in full... will never use them or recommend anyone for their services.
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November 2024 by Danielle K. Scarola
They did an amazing job. Definitely recommend
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October 2024 by Cynthia Todd
I've only had one digit, so I really don't know their reputation.
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October 2024 by Alfonzo Williams
Outstanding Service
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October 2024 by Jessica
Very personable and friendly great job
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October 2024 by Angel Shipp
Did not keep me updated, phone's were down during business hours when I tried to get a update the 9 days that they had my vehicle , had to get my insurance company to call them and they same thing phones were down, very disappointed
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October 2024 by Steve Conver
Great customer service and quality workmanship!
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October 2024 by Aiyanna McClain
They've had my fiancé's car for 2 months now. Ridiculous.
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October 2024 by Arien Hudson
Good job with the repair. Justin lacks basic customer service skills. Was told it would take 5 days, then we realized only part of the work was done. Justin claimed our insurance rep told him not to fix the mirror. He had to order it. Mind you, we had talked about fixing this mirror when we went in to get the estimate. What should have been 5 days turned into 10. I think they must be in cahoots with enterprise to drag out the days of renting the car. My husband did leave his Costa sunglasses in the car, and Sandy did hold those for me, so at least they are honest there. The work done was great. I'm just not happy with Justin and how he handled things.
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October 2024 by Glenda Durbin
It was a simple backup light cover replacement in a rubber bumper. I was told 2-3 days, took 8. The estimater said at least it doesn't require painting And then I was charged hundreds more and it included paint!!!
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September 2024 by R Bishop
An easy 5 stars for this shop.
