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November 2024 by Corey Fletcher
Agri Supply reached out and made everything right!
Everyone has an off day or two on occassion. The difference is they care to fix it.
Customer service is extremely disappointing at this store!! The manager could care less! Minus George, he seemed to be the only one who cared.
Let me give the back story.....
On July 19th I came in to pick up a 45 gallon 3 point sprayer, item # 124438. Inventory on the website showed 1 instock. I have a 2 hour round trip to get to this location, closest one to me. Well, the one in stock I am told is missing parts and not able to be sold. OK, no big deal. Paula proceeds to take down all my information and is going to have one transferred in for me. Said my name will be on it and won't be sold to anyone else.
3 weeks go by and I hear nothing so I call on August 9th. I don't know who I spoke to but I asked about my order. She said she could find it but said she had 3 in stock. Unfortunately, I left sunday for vacation for a week and could get back, cause they are 2 hrs round trip away from me. Today, I come into the store. Another 2 hr trip, guess what, they have none. Manager doesn't care to even be bothered by this problem, she's too busy. Wish I could have got her name but she was too worried about questioning me over who I talked to....
Well, after she disappeared, her employees continued to try and figure out what happened. They found my paperwork, finally, they said it wasn't in the system properly and showed a transfer came in, but was obviously sold to someone else. I was never called or notified. It's quite obvious that the employees failed the customer but the manager didn't care. At. All.
I asked for the manager to come back to see what we could do to make this right. The next units wouldn't be in until Sept 9th. That would require a 3rd trip down with little faith in the process at this point. George called her back up and I waited 10 mins. She never came.
Agri supply is a joke, except George, he tried. The rest don't care.
I'll spend twice as much somewhere else now just so they don't get my money.
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October 2024 by Big Bear
Very nice store. Staff is awesome, friendly and knowledgeable.
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October 2024 by Richard Leonard
Like this ? place, reminds me of my past working a farm & ranch.
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October 2024 by Jimmy
I travel 3 hrs too Agri Supply to Buy Tractor parts and Equipment .it is a Large place Business Employees are very helpful and Knowledgeable , Prices are descent and it is Plenty Parking
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October 2024 by Jody Sprinkle
2.5 hour trip each way and caught in the worst thunderstorm I have seen in a long time but, still the BEST shopping experience ever! The staff was super friendly and helpful! The store manager was very kind and courteous! I have to use a cane to walk and they helped me with everything I needed! I will definitely be making the trip again soon! Thank you for making a wonderful shopping experience!
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October 2024 by Mary Ann Schofield
They always go out of their way for customers.
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September 2024 by Fatman L
always nice people and good service
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August 2024 by John Stanley
Very respectful employees. So kind and always willing to assist.
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August 2024 by Denise D'Amico
A very big store with a lot to choose from. Was looking for a particular wood and they were the only ones who had it in their yard.
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August 2024 by Michelle Mills
It is what you'd expect it to be. Friendly staff. Had what we needed and a few things we didn't know we needed until we got there!
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August 2024 by Jamie Marquis
Had everything needed. Some staff not knowledgeable and another associate needs to find a job he likes, as asking the location of an idea disturbed him
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August 2024 by Alvin Ingram
I had previously bought mower blades online from Agri Supply and was happy with them. While in the area I and several guys stopped in to shop.
The people were attentive, cordial, and very helpful. One of our guys brought a worn mower blade as a “go by” and bought a new set there, helped by two agents. The rest of us all bought things we needed and thoroughly enjoyed the visit.
Anything a “guy” could want is there and reasonably priced.
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July 2024 by Ashley Lenz
A farmers dream
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July 2024 by Chad Hurry
Have it all..
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July 2024 by Frank Rakes
They had the piece of equipment I needed and helped me load it on my truck all and all a good experience.
