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November 2023 by Jennifer Peterson
Gave a quote over the phone to repair a broken window. Were supposed to call w/in a week to come by and take measurements. They never called so we call them back for an update because its not safe having the window broken. No anger or anything just asking for a date/time and the person who answered just hung up. Called back and he was extremely rude and then hung up again. If you don't have the time or capacity to speak with a customer, let it go to voicemail.We were referred by another service company in the area but now looking at other reviews, its clear this is a bit of a pattern. Terrible service and at least one employee is a complete jerk.
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July 2023 by John Jordan
Was excited to see a glass place in Palmyra that would save me a trip into C-Ville. I called to get a quote on a home window that got busted by a golf ball (not the first time), and was trying to understand the difference in their $400 quote when a company in town did the job previously for $200. They hung up on me while asking questions.Apparently if you're not a home window expert and don't know the exact terminology they're speaking then they don't want to talk to you.Quote "If you can get it done for that price go for it, I don't want to touch it"Shame too, I would have happily paid the higher price for a better quality repair and kept my money local.
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June 2021 by Feheart Jasper
Very rude refused to sell me a car I had the cash...
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December 2020 by Robert Weaver
Honest. Do great work and it's done right
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November 2019 by Tom Gorski
Wagners did a very good job on the glass for the railing on our deck. Price was quite reasonable and we are VERY happy with the results!
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October 2019 by Jade Moontears
Was nice and helpful when I needed to get stuff from my wrecked car ?
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July 2019 by Maverick Wayfarer
Rude!!
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April 2019 by Della Perry
Van bought
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November 2018 by David Wallace
I've chosen Wagners for years and they've been the sellers of every vechile I've ever purchased and owned. They've assisted me with Emergency calls when no other company would even answer their cell/business numbers and have assisted with the remodeling of my home as well. They're beyond great and some of the most honest people I've ever had the pleasure of getting to know and work with. One negative review from someone who doesn't know the details and time it took for them to do that job shouldn't turn you away from calling them and making your own judgment on their service.
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November 2018 by Max Haslip
Yesterday a vehicle from Wagners came out to tow a friends of mine truck out of a small ditch on her property. The entire tow would have been less than 50 ft. She was charged an outrageous amount of $300.00 to pull a small truck less than 50ft. What a fricking rip-off. Appears to be case of taking advantage of a single woman in a situation. It's businesses like this that give other towing companies a bad reputation.
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November 2018 by David C. Wallace
They're always honest and reliable. I've bought every vehicle I've ever owned from them for myself and my family and have never had any issues with any of the vehicles I've purchased. I've also used Wagners for my vechile maintenance and Emergency tows and have had nothing less but the best on EVERY occasion. I highly recommend them. You cant go wrong!
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October 2018 by Patricia Tatum
Outrageous prices overcharges depending on own personal decisions. Bad attitude when confronted with reasons for overcharging. Just to pull my truck out of mud, no towing off my property, just pulling out of mud and charged $300! Meanwhile earlier in week had company from out of area come to unload off flatbed two run-in sheds and place in two different areas AND on a Sunday spending hours doing this for only $185. Now THAT is honesty and customer service. I will use those folks from now on!
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August 2018 by Don Pouliot
We managed to get our John Deere 5400 stuck in a ditch during the rain 2 days ago. Mr. Wagner came out within 15 minutes and made short work of the unmovable tractor and 7 foot finishing mower. His fee was very reasonable and they were careful not to damage the tractor. Much better than risking our safety and equipment.
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May 2018 by Rob C.
If you need any home windows repaired, use someone else. They are very rude. I needed to get a quote on 6 windows to be repaired. I told them I have 5 days to get the quote done. He said he could come out in 2 or 3 days. I said that would be fine and that I have 5 days to get this quote. He then told me I need to find someone else. I asked him did he not just tell me 2 or 3 days? He said yes but he wasn't going to argue with me. I said I don't want to argue either but he was not making sense to me. I called Dodson Glass and they understand english.
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July 2017 by Kiera Wells
We always have our vehicle's glass repaired with David. Great people, great service and the price is very competitive. I like the home-town TLC you get at the family-owned and local-to-Fluvanna businesses!
