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October 2023 by Grace Lee
Our battery died after pumping the gas and had to call AAA. The cashier was so friendly, kind and understanding of our situation and put two cones, front and back, of our car even though we were blocking one of the gas pumps so others will go around. She said it happens and just laughed it off. We were told that the AAA will not get there for few hours and she just said that's fine. What a kind person she was.
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July 2022 by Jennifer S.
They have portapotties out front that are my go to pit stop! Vending machines too for after hours. Fill up my horse trailer rig here all the time.
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March 2022 by Gary Connor
Small 4 pump operation. Did not participate in Shell rewards program. Only restrooms were port-a-johns 20 yes from the station.
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March 2022 by Michael A
Good service station with nice beer selection as well (the usual stuff and craft brews).
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December 2021 by Melissa Stagnaro
Deceptive pricing. Choose another station.
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June 2020 by David Cox
I have been going here for 12 yearsRoger and his team are very friendly, helpful,honest and trustworthy
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January 2020 by Will S.
Waterford Shell is that honest, family-owned/run, affordable local service station that you've been seeking for years. The mechanic is highly knowledgeable and seeks the best solution for the lowest cost. A number of times, the fix I needed ended up being something very simple, and the bill was next to nothing. They have rightfully earned my highest recommendation.
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January 2020 by Michael A.
Great place for beer, snacks, gas, or repairs. Put some beer in your tank, drink some gas, it's all good. Can't go wrong at the Waterford Shell.
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November 2019 by Minda O.
Horrible! Stopped to get air for our tires and discovered there are no restrooms. They only have portapotties that we're absolutely disgusting! Toilet paper on the floor with excrement on it, tank was filled almost to the rim, and no toilet paper. I would not let a pig use it.
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December 2018 by David A.
This our second attempt to get some help for a tire issue. First time they couldn't be bothered to acknowledge I was standing there... I finally left and got service elsewhere. This time my daughter's tire had a slow leak so I sent her there for help. Yet another huge mistake. This will be the last attempt to use them for any "service".
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January 2018 by conco54
Extremely rude person working at this station by the name of Roger. I just witnessed him yelling at a person knocking a little snow off her car (while it was filling up with gas)... he told her to do it somewhere else. They actually lost two customers today because of Roger's inappropriate rudeness.
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December 2017 by A L
Despite its small size, this is a good station to rely on. Waits are typical but never too long, with its access and exit points convenient. A stoplight is conveniently here, so going east toward D.C. is never a problem.
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September 2017 by chris schulz
Rude. Also, wont stand behind their sales.
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April 2017 by Lynn Conger
Recently moved back to Loudoun and have had nothing but outstanding service from Roger Piercy and staff. Allen has worked on my car several times, and I appreciate not only his work but the quick turn around and honest answers. The Piercy's have somehow managed to keep the small town customer touch over many years in a rapidly changing area. Reasonable prices and friendly staff ready to help.
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April 2017 by Jennifer Harpster
Easy to get in/out, fair price
