I will never and I mean never take my car to these crooks ever again. I am so serious when I say they are not a place you can trust and when your own insurance company tells you the things they were charging extra labor rate fees and 25% mark up for towing that they have nothing to do with but because they wrote a check to the tow company they charges the additional fees. The insurance company told Pro AUTO body NO they were not paying that so instead of not charging the fees they charges us which was not the right thing to do when you were paid over the amount for ev thing else and made us pay the additional 250 over our 500.00 ded which is crap. They first tried to say it was a charge for a tire which would have been covered under the work but it was really them doing the over charge for labor rates and towing add charge for writing a check to them which was not the amt that was charged. They knew they had us and had been in the rental for over an additional week trying to fight with the charges for higher labor rate and tow bill which they didnt care about us as a customer and I was warned after I took my car there about how they lie and steal peoples money which now after dealing with them I should have taken it to another shop like Reyonlds in orange like we have done in the past. Please dont ever use them they are liars and crooks and the tire light was on when we picked up my car so Now I know for a fact that they did even fix the car the right way they would have made sure everything was checked and fixed. Do not EVER TAKE YOUR ANYTHING TO PRO AUTO BODY IN ORANGE VA THEY ARE CROOKS AND LIARS
