AutoZone on Lankford Hwy in Onley, VA, is a top retailer of auto parts and accessories, known for its exceptional customer service. Customers consistently highlight their positive experiences, praising the friendly and helpful staff. Many reviews mention employees going above and beyond, such as Crystelle, who installed a car battery for an elderly customer's vehicle, ensuring her safety before a long drive. Another customer appreciated an employee named Bryce who assisted with checking tire pressure and refused a tip, encouraging kindness instead. Tim and his coworkers received special recognition for their professionalism and attentiveness when helping a family with a coolant leak on a holiday weekend. They not only diagnosed the problem but also sourced the necessary part for an older vehicle and connected the family with a friendly mechanic, Russell, who completed the repair promptly. Even when customers visit for minor tasks, like changing a turn signal bulb, the staff is quick and efficient, showing dedication to customer satisfaction. Overall, AutoZone in Onley is celebrated not just for its wide range of auto parts but also for its compassionate and proactive approach to helping customers in their time of need.
