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“Best post office I’ve been to in the DMV! The gentlemen here are friendly, kind and helpful, finding the right size box and offering stamps because we needed them, and finding the cheapest shipping option for what we needed. In stark contrast to another post office where they are unhelpful and won’t help you find or pack boxes. Thank you for the outstanding customer service!”
“I visited this post office today for a new passport, I was helped by Sunisa. 2 yrs ago she also assisted me with my kids passports. She is always so friendly and provides the best customer service. I really appreciate her making the process so easy and pleasant. Thank you Sunisa for all you do!”
“Grew up in Clifton my entire life, 30 years plus. The people who work here and live here. Are some of the nicest, kindest, sweetest human being's you will ever meet. When you come in be polite, and give respect. They will return the favor.”
“Passport renewal walk-in.PROS: The person that helped us was kind and knowledgeable. Quick service.CONS: Only 3 applicants accepted per day. Line starts well before 9am, 3 tickets handed out at 9:30am.”
“This is my favorite post office. Its small but the wait is usually next to nothing. The staff remembers you by name. Its clean, and the post master is very nice and on top of whats going on. They also adhere to the 2 people in the lobby at a time and masks are required.”
“This is my local USPS and I've have nothing but good experiences. The workers are nice though one of the On Call Ladies could have a better attitude haha, otherwise nothing but good people here!! I go every week or other week to ship things out when applicable.”
“Visited for the first time Saturday morning and my experience with this post office was great Ali was very pleasant and helpful compared to my previous experiences with the post office in Stafford which was always unpleasant.”
“Awesome place, very helpful and knowledgeable staff. Specially the Asian lady with glass who collects Passport is super duper helpful. She was even kind enough to fill out the first page for me as I was busy handling my two infant children. I hope and pray all the very best for their future.”
“I've been here twice & I like it there. It's quite & not a lot of traffic. I hate going to the one in Woodbridge, where I have to wait almost 30 mins to get to the desk. Customer service there is nice as well.”
“I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!”
“weighing in on this highly controversial establishment, I was helped by Raj and she was quite polite and swiftupdate: today I was helped by Michael and he seemed polite enough. didn't say much but scanned my package swiftly and honestly that's good by my standards.”
“Big thanks to Sorayda for fast and efficient service getting a passport photo and application processed! Thoroughly impressed after seeing so many negative reviews of this location. The place was busy but the staff was pleasant and quick. Thank you!”
“Great service. I've been going here for 12 years and like everyone I have had issues but businesses are people too. Imagine if you were reviewed by the public for the job you do everyday. Shalanda is amazing and usually not her fault there alone, but always friendly and helpful. Be friendly and maybe they will be friendly in return. Like everyone in life. Mistaiare made admit them apologize, fix them and get better.”
“I arrived at 4:55pm on Friday Oct 8, and the lady at the desk was incredibly helpful and efficient in assisting me and everyone in line. Impressive. Great job USPS.”
“In months/years past, the reviews listed below represent all customers that had no choice but to use Kingstowne PO - including myself. The staff were rude, angry, and treated customers as if we were interrupting their job, when WE ARE THEIR JOB. This was consistent and not just a singular event.But, I'd like to point out that in the past several months, there is a new Postal Team at the Kingstowne Post Office, and they are kind, courteous, and good natured in their assistance. This is a HUGE IMPROVEMENT from the staffing last year and years prior. Please continue to hire folks like them! I actually walk out each time relaxed and smiling. Love the Kingstowne PO team!!”
“I went midday and there was no line which was amazing lucky me! But more importantly the agent who assisted me was extremely helpful and knowledgeable and efficient. We live nearby and I'm very grateful that are experienced so far has been positive with this USPS store. Hope they are able to keep it up! It really puts a smile on your face when a seemingly inconvenient Aaron turns out to be a smooth and positive experience overall because of good customer service and operational expertise.”
“USPS staff is very friendly except the male manager. He is rude to everyone.Long lines are expected at times. Use self service machine. Quick and easy.Cleanliness needs to happen more often than usual. The lobby can use a makeover.”
“To start off I've seen the other reviews and I just moved to the area a couple months ago so my experience with this post office is limited. However in my experience the staff are professional and polite even though they are very to the point no idle chitchat or pleasantries but I assume that's because it's always busy there. Even though the line is always long the line does generally move at a good pace. Noth times i went there was about 25 people in line but my wait was only about 20-30 minutes. I will agree they absolutely need more staff which is why im giving them a 4. This place is so busy they should have enough staff to keep a minimum of 3 windows open at all times and all 4 during busy times. Other than that it's about what you would expect from a post office.”
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“I had a lot of stuff to send (8 boxes total and 3 were heavy dive tanks). Elenor and Judy were fantastic and laughed and made it fun, even when the printer jammed (repeatedly). The location was so easy to get to, close parking and easy access to the counter. I drove out of my way (from Arlington), just to use this location, and I will do so again!! Great job ladies !!!”