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October 2023 by Jessi M.
Customer for life! I've gone to this service center a few times for gas and inspections and have always appreciated how clean and friendly everyone is-- but this week they earned me as a customer for life! On the way to drop my kids off at school, my air suspension went out and my car felt barely drive-able. I rolled into the shop with no appointment but worried my car was unsafe. Jim took a look at it right away and had it up on the lift within minutes. He knew right away what was going on and showed me pictures of the possible problems. I mentioned I had an extended warranty with my dealership but wasn't sure if it would be covered. Jim was able to get my car safe for the short term and encourage me to go to my dealership to have them check it out. The dealership came back with a 6k estimate and I called Jim who gave me a quote which was much cheaper but also gave me questions to ask the dealership. Because of his help, the dealership covered the work under the warranty. I don't know a lot about cars and feel it's an area I've been taken advantage of before. Jim wasn't there to make a quick buck-- but to support and find the best solution. He earned our trust and all our future business.
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October 2023 by Joseph M.
I've been going to this place for years, and they're great. The prices are reasonable, they get things done on time (although it helps to schedule an appointment in advance), and the staff are friendly. The thing that really sets them apart from other repair shops, however, is the fact that they never try to upsell me on unnecessary repairs.If there's something that might be good to service, they'll let me know, but it's always clear that recommendations are just that. The best thing I can say is that I trust them.
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October 2023 by Jeffrey Ziebarth
The guy that manages the repair shop, Jim, is friendly and very customer service oriented. The work they do here is reasonably priced with a quick turnaround-time. Would definitely return here for future repair work.Services: Auto emissions testing
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September 2023 by Alex Currall
Good, honest people that go the extra mile to fix your carService: Engine repair
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April 2023 by Private None
The Oakton Sunoco Auto Repair Facility is simply one of best in the area. The Auto Repair and Maintenance Manager is Jim and he is very professional and at the same time very personable. You will immediately know he has nothing but your best interest in mind. He is both efficient and effective. He has a significant number years in the business and he will almost always give you several options for almost all your repairs. I also can't say enough about their mechanical and electrical technicians in the shop, many of whom have been there for years. In addition, the owner has upgraded the waiting area and it's a nice improvement. The Oakton Sunoco is clean and you get an immediate sense that the customer is extremely important to everyone at the Station. I also love the location. If you want to wait and let's say it will be several hours, then you can shop at any number of stores that are no more 50 to 100 yards away. In addition the immediate area is very safe and inviting. I have had all of vehicles serviced both foreign and domestic and Jim and his team have always come through for me without a single issue. Bottom line is that they can do nearly any repair for less than your dealer will charge and with greater satisfaction. On your next repair stop by and you will not be disappointed. The above review was written by Dan S. who is a real and long time customer of the Oakton Sunoco Automotive Repair Center.Services: Air & cabin filter replacement
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April 2023 by Chhavi Arya Bhargava
I’ve come to this gas station for over a decade, and I couldn’t be more happier with the service they provide. From small repairs to big ones - they do a great job. They give you honest advice and a fair price. Very trustworthy. Netsanet - who is the first person you see at the cashier is always friendly, greets you with a smile and remembers every face that walks in.Service: Vehicle Inspection
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April 2023 by Alex Besen
I take our cars to Sunoco for all repairs and always receive the best service.Thanks to Jim Siskos who is the Service Manager. He is very responsive and knowledgeable. He gets the job done on-time.I would like to thank Netsanet who is courteous and helpful providing updates for all repairs.I highly recommend Sunoco for all repairs. Great service with best technicians in the area.Alex B.Services: Oil change
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April 2023 by Tevis Tucker
I HIGHLY recommend the Oakton Sunoco Auto Service Center. I have never experienced better service and professionalism during a car repair. Jim is a class act manager that will take care of you and help you get on your way without any hassle or concern. I had to get my car towed in after hours and had many services I needed done, and they handled them all with no problem. If you are in the Oakton area, you will be in great hands bringing your car to Jim at the Oakton Sunoco Auto Service Center.Services: Auto maintenance
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April 2023 by Nick Embroski
Always such a pleasant experience, wonderful and friendly staff and I always leave satisfied with the work on my vehicle!Service: Oil change
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March 2023 by The Mind Expansion Channel
So polite and welcoming. Clean station, fast oil change, great service.
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January 2023 by Kelly Patterson
Manager is very rude. So are all of the employees there. They severely overprice and there is always an attitude. Can’t even go for a simple oil change without having to get an attitude from the manager. I’m never bringing my cars back to this place.
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December 2022 by Cade Zhang
Quickly inspected and completed safety and emissions for my car
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December 2022 by Sheba Shough
This station is WONDERFUL!! My schedule is very demanding, and the entire staff was very kind and accommodating.After my fifth visit for service, I had the pleasure of meeting the owner Simon, who was remarkably kind and treated his staff with high respect. I deeply appreciate that style of leadership.Hi praise, five stars, and I’ll certainly be back again.Services: Oil change
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December 2022 by Larry Pastor
They did a good job replacing a set of four tires, completed the work on time. I am content. I will use them again.Service: Tires
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October 2022 by Miche Goodman
Customer service was top notch! Efficient and quality service!Service: Auto maintenance
