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8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon
Shipping Centers
“Anusha and swapna are the most dedicated young women and you are so lucky to have such helpful employees at store 7640. Everyone at this store are always so helpful, especially to us seniors. So patient and kind.”
“I went to two other big box stores for international passport photos without any success. Went to Postal Plus 3 minutes before closing time and the owner was gracious enough to take my photos. He was very knowledgeable and cares about his customers!”
8:30AM - 7:30PM
344 Maple Ave W, Vienna
Shipping Centers
“This is the best UPS Store I’ve been to. The store is always clean and the employees are efficient, smart, and friendly. We’re new to the area but have been here a dozen times already for different things and every experience has been positive.”
“My experience with UPS at South Lakes Shopping Center has always been positive!! The staff is consistently positive,friendly and accommodating. Special shoutout Semaj!!”
“This review is for Rodney Middleton!!!! I had to return my internet box on short notice, or COX was going to charge me $294 I had just sprang my ankle I couldn’t drive to the UPS I have no family to help me in (VA ) I called the UPS store explained my situation Rodney Middleton, he said he will pick up my box within hour He drove to my home picked up my box less then an hour. I have never experienced customer service as caring and genuine as Rodney . I can’t thank you enough, you definitely saved the day! May God bless you for your outstanding customer service.
Thank you ? ”
“The UPS store #5144 is the best place to print all your posters or handouts. They provide the best job and on a timely manner. Staff are friendly and with great customer service. thank you.”
“AJ new owner and Jasmine associate were courtesy and pleasant. Contacted this location to see if USPS package can be dropped off since post office was closed. The caller responded absolutely and the minute I walked in was greeted and asked if I were the person who called. I was helped immediately along with securing the right packaging with ease and later learned he was the new owner! Service impeccable! This is my friendly neighborhood UPS Store. A+!”
“Great experience with Dan. Don’t really come to ups much so i was lost but he was so helpful. I needed my package to get there the next day and he was able to do that for me and help me pay less which is always great! Thank you Dan!”
“Great customer service. Very efficient and convenient. Parking right out front. Huge thanks to Carlos for making my visit seamless and quick. I will return to this location. Thank you!”
“The UPS STORE 4608 is one of the very best shipping services I have used. Perfect for ONLINE auction purchases. First and foremost fragile goods are packed properly. Every other step is performed with speed and efficiency and their costs are highly competitive. All in all I would give them the highest possible recommendation. You can feel very confident they they pay attention to every job with total focus and attention.”
“A shout-out to manager Marlon, a hands-on leader whose proactive approach is commendable.
He's not just a manager but a part of the crew, eagerly jumping in to handle boxes and readily engaging with customers and staff.
Marlon's love for his job shines through his constant smile and the energy he brings, making the store feel like his playground.
Whether he’s packing boxes, chatting with customers, or enjoying the workday hustle, his passion is palpable.
I frequent this UPS store for Amazon returns and shipping our own packages, and it’s always a delight to interact with the team.
Alex deserves a special mention for impeccably directing the flow of operations, ensuring seamless coordination between customers and UPS drivers.
During COVID-19, as online shopping became our norm, this UPS store has been the backbone of Great Falls. Their diligent work, often under the pressure of processing multiple returns and coordinating with heavy UPS trucks, has not gone unnoticed.
We, as a community, owe them our support for their tireless efforts.
Every team member, from Evy, the young lady with the striking purple hair highlight to the young assistant Jaalen, with his always smiling face, provides exemplary service. I can’t tell you how many times I have forgotten box and they have provided assistance or printing labels directly to their printer with speed and efficiency all that requires effort, knowledge and ability to do a great work and all of them provided that and more.
They offer a range of supplies, like tape at reasonable prices, and boxes for those last-minute Amazon drop-offs.
This team's diversity in personalities and strengths creates a perfect blend, making this UPS store the go-to for all our mailing needs. I wouldn't dream of going elsewhere and I extend my heartfelt thanks to Marlon for his exceptional leadership.
His skill in managing both his staff and customers ensures the store meets our neighborhood’s high standards.
A gentle reminder to the community: although the team is accommodating, we should respect their closing hours. Let’s not make last-minute visits - they deserve to join their families on time.
Thank you, UPS Store team, for your remarkable service. We cherish Marlon, Alex, Evy, Jaalen and the entire UPS drivers team.
Looking forward to many more years with you as part of our Great Falls Village family.
I recently distributed chocolates as a token of appreciation, and I encourage all Great Falls residents to consider dropping off a thank you gift for this amazing team. They go above and beyond, often working after hours to process our items, ensuring we receive our refund statuses promptly. So, if you have sweets or any kind of treat to share, please do. They are a treasure to our community, deserving of our utmost respect and recognition for their hard work.”
“I sell on eBay and this is the best delivery office (UPS USPS, FedEx) I have worked with. Rian and Matthew are always helpful and friendly. I also used printing at this office and it was easy and the price was right. Unfortunately, this office is far from my warehouse, so I cannot use it all the time. I sent a heavy parcel here today, Matthew and Rian were great at helping me. Thanks for your work guys, definitely 5 star s!”
9AM - 6:30PM
278 Cedar Ln SE, Vienna
Shipping Centers
“Friendly, professional, and efficient. I have had a mailbox with Parcel Plus for over a year and am very satisfied. They respond promptly to communications/requests, are courteous, and do the job well!”
“JD was incredibly helpful and patient. We were shipping items and had extremely fragile items to take on the plane. He reworked boxes for us to ensure family heirlooms were kept safe. Never gad a UPS experience as stellar as JD”
“I’d give 10 stars if I could. I was returning some Amazon purchases and I messed up everything there was to mess up, and the guy at this store took care of everything for me including swapping packaging bags to save me money. Then I got home and realized I messed up return labels as well! Went back and the pulled out my packages and fixed that for me in as well. All was done quickly, friendly and professionally. This is beyond great service - this is being treated like family. Thank you!”
“Mani is excellent. She helped us with our wedding invitations. She is a fantastic communicator and made the experience stress free. They went above and beyond for our special day. I love this location... highly recommend.”
9AM - 5PM
7300 Maple Pl, Annandale
Shipping Centers
“Loved the service there. I was confused on how to ship a package internationally and referred to Hanjin by a friend. The pretty lady that greeted and helped me was called Jasmine. Super helpful and patient with me and my package. Highly recommend!”
“I had to ship a bulky and fragile board, and Naomi at the UPS Store went above and beyond ?
Naomi verified my pre-purchased label, confirmed the shipment was acceptable with my loose packing, and proactively added more tape to ensure the board wouldn’t get damaged. Absolutely polite and incredibly kind.
Thank you, Naomi! ??”
“Dear ups,
The staffs are very nice, efficient , excellent service and helpful with things that we have no clue about. Ups is the best company I have ever dealt with because I never faced any issues and was able to have clear view on how things work and how prices counted.
Thank you for your understanding and cooperation.
Nizar aljamal
Economist”
“This is a good location with full services. I had great customer service to help me with the design of my shipment packaging. Later, when sending the packages during a busy period, the assistant manager, Muhammad, was tireless, polite, and professional. Without slowing his current customer, he used pauses while the customer reviewed information to assist waiting customers, even to where some were able to complete their mission with self-service features.”
“Kindest and nicest people. We have been sending all our office packages with them. Always pleasant with a smile and courteous and they go above and beyond to help out.”
“It is a convenient store and the staff are very nice. Sahil Shinwari was very helpful in my sending multiple items via UPS to a location across the country. I recommend this UPS store highly.”
“I found a great UPS store in Fairfax with excellent customer service! It's always worth the extra trip when the staff is friendly and helpful. Their service is really stand out for me to choose them over closer locations.
I really earned my loyalty. It’s great to hear about local businesses that consistently provide such good service.”
8:30AM - 7PM
3057 Nutley St, Fairfax
Shipping Centers
“I was impressed with how professional, friendly, and helpful the UPS store staff was. Moreover, their attention to detail and willingness to go above and beyond for their customers truly set them apart. I have never experienced such exceptional service at an UPS store before. I will gladly make the extra trip to this UPS location in the future, knowing that I will be well taken care of. Excellent customer service! Thank you, Najia and team, for making my visit such a pleasant one!”
Open 24 hours
6400 Arlington Blvd #50, Falls Church
Shipping Centers
“Thank Goodness I was recommended Northstar Shipping! I've worked in event planning for a long time, and I can safely say this is the best shipping company that I have worked with, and the only shipping company I will use from now on. Communication has been excellent, service has been super friendly, and when a different shipping company made a major mistake right before one of our biggest events of the year, the President of the company literally went above and beyond to help us get the issue resolved even though Northstar had already completed their part of the shipment. Thats a level of care that you don't see often.Absolute lifesavers. Still can't thank you enough!!”
“This is a wonderful small town location. It has a much nicer feel than the corporate cookie cutter UPS store. The staff is incredibly kind and friendly. I will absolutely use this location whenever I'm in the area.”
“I went to this store because they've done a good job with earlier print requests when my printer wasn't up to them. This time, I had a large job in 3 pdfs on my phone, and Nicky was trying to help me when the e-mails with the pdfs kept repeating 'couldn't send'. She did NOT stop trying to find a solution - was also very helpful about choices of format - and when eventually it just seemed like nothing was going to fix this and it appeared that my WiFi connection was a problem, she suggested leaving the store and trying from farther away. I did that, it worked, and when I came back into the store she was doing a big 'yaaay', which all made me feel like she was really invested in solving my problem (thank you, Nicky).”
8:30AM - 7PM
12332 Towncenter Plz, Sterling
Shipping Centers
“Today I came into the store to return some items to Amazon but they sent me labels to print out which I did, but only to be informed by Ari that I would have to put the labels on myself in seperate boxes. He sensed that I was frustrated with the process (because it was my first time) and not his fault at all, but proceeded to help me by changing the return process on Amazon for every single item to be able to do the return in the store with no hassle. He was VERY patient and compassionate and lifted a huge load off of my shoulders. I am extremely satisfied with his service and performance and pray that he will continue to be a blessing to others as he was to me. He needs a raise for his outstanding service. Thank you Ari!?”
“Appreciated Ryan who helped answer specific questions on the phone. And the two staff in the evening prior, didn't get their names. Gave me the help I needed.”
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“I go out of my way to utilize services here. Staff is always kind and helpful. The manager Alex is great. I’ve witnessed rude customers and he is always kind. As a small business owner myself, I truly appreciate him and this specific location.”