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November 2023 by Amanda Greeff
Good luck at the pharmacy.
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October 2023 by Michael Hatheway
Once again, this CVS dropped the ball. Last time I visited, an Rx they told was being prepared the day before had not been prepared (over 24 hours later)… This time, they didn’t honor a simple $2.50/off coupon - after wasting a half hour of my time debating it…
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August 2023 by Maria. Castella
Pharmacy employees have very good communication skills and provide excellent service.
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July 2023 by Anisa Kelley
Pharmacy seems to struggle. Repeated calls that prescriptions are ready. Arrived during their reduced hours and prescriptions are often not there/available.
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May 2023 by Ella Mink
Bad pharmacy. Would call, they would tell me my prescription was ready and I’d show up, wait in line just for them to tell me to come again tomorrow because it’s not ready (this has happened MANY times)
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May 2023 by Stephanie S
Received great service over the phone and super efficient (if I get her name I will edit to add it) she was phenomenal
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May 2023 by Tasniem E.
Extreamly ever so Thankful for Ms. Loan (the beautiful customer service representative at check out) she really took her time and did her due diligence while explaining the great benefits of CVS to me. She is extraordinarily kind, warm and very easy to talk to . Not to mention her patience, she does a great job of communicating and answering questions Ever so gracefully. Thank you for representing CVS so purly. CVS, Thank you CVS for hiring Quality candidate. GREAT LOCATION 10/10. Same quality of service received from the pharmacy Been coming here for over 5 years.
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April 2023 by Jess P
I love to come to cvs in Oakton is near my house , parking is very easy , the store is always clean and hard working employees,
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March 2023 by A M.A.
I have had nothing but great experience with this cvs and am baffled at all the poor reviews. They may have changed staff or trained them more in customer service but I have received great service from them.
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February 2023 by Kylie A.
This is my favorite CVS, they have so many different products and are almost always fully stocked, they are open till midnight (which I really appreciate) and employees are very nice and helpful. I have never been to the pharmacy though, just the actual store.
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December 2022 by Ragheed A.
This pharmacy is a mess. If the drug is not in stock, good luck with having someone bother to call and let you know. They sleep on orders until you ask. They promise a date and won't honor it, nor let you know they can't get the medicine. You speak with someone on Thu, another on Fri, and another on Monday, and each one will tell you I don't know what happened! They don't talk to each other and certainly not talking to the patient to provide updates. Transferring all presentations to another pharmacy soon. Find another pharmacy where they respect their patients and recognize their job is not selling lipstick. We're talking about medicines here.
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December 2022 by One JGM
I really wish I could say something nice about CVS... Unfortunately I can't. Over 1 hour wait to get a required prescription. So tonight I had to make a choice, wait for medications that couldn't be delayed or vote. Unfortunately I didn't get to vote,..... First time in 30 years I didn't vote. Thanks CVS. I didn't want to move my prescriptions because the store is near my house but now you've given me no choice.
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November 2022 by Ragheed Al Ameen
This pharmacy is a mess. If the drug is not in stock, good luck with having someone bother to call and let you know. They sleep on orders until you ask. They promise a date and won't honor it, nor let you know they can't get the medicine. You speak with someone on Thu, another on Fri, and another on Monday, and each one will tell you I don't know what happened! They don't talk to each other and certainly not talking to the patient to provide updates. Transferring all presentations to another pharmacy soon. Find another pharmacy where they respect their patients and recognize their job is not selling lipstick. We're talking about medicines here.
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October 2022 by main gmail
The pharmacist doesn’t know what she’s doing; hope people don’t go to college for this
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August 2022 by David Bear
Use the CVS Pharmacy for one time prescriptions. Have not bought health and beauty aids there in years. The pharmacy process really has not changed much from a customer perspective in years. It seems like more could be done to make that process easier and more customer friendly. Did have a COVID booster there and that was fine and I appreciated CVS's role in protecting the community.
