September 2019 by Nathan Ritchie
Called this morning to ask if they are accepting any new customers/patients with a prescription for a specific medication because a lot of pharmacies don't and for that specific medication you have to be pre-approved by the insurance provider, or else you won't be able to get the medication you need when you need it and once you ask for approval, you are locked into that pharmacy- the lady who answered was just pretty condescending and told me she could not answer the question. I explained why I was asking (because for me, it's a 60 mile drive difference due to relocating and I don't want to keep playing this game of calling my insurance for each pharmacy I try filling my prescription at). I get it, it's a Monday morning, but I can expect that, as long as I ask politely, I get a polite response and am not treated according to how someone may feel because of the medication I use.
