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January 2024 by Adelina Teves-Revis
Visited the bakery today, the baker actually stopped what she was doing to offer to assist us. She was quick to answer our questions about wedding cakes, cost, timing and alternatives. Went to another section of the baked goods area, was greeted immediately by another associate who offered to assist. Great experience overall, no waiting around for the behind the counter employees to even acknowledge us.
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January 2024 by Gavin Keerans
Love Publix! Staff is always friendly and helpful! The pharmacy is fantastic also. Used to go to CVS.. and when I say Publix is miles better ?
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December 2023 by kalinka malinka
terrible customer service. Manager could not help, leaked of knowledge and experience. Tried to buy pomegranates. The price was $6.00 for 2. I took 2 fruits. Used a self checkout line. Price display $6.67 for 2 pomegranates. Lady who was helping at self checkout asked me to bring the price tag, I did. The price ticket shows $6.00 for 2 pomegranates. I was told there are different pomegranates, it was not true. She called manager on floor. He does not know the correct price for pomegranates because ticket shows different price as computer system displayed. The issue was not resolve because nobody in store understand why price on floor was different as price displayed in computer . system. I did not buy pomegranates , wasted my time. 12/05/2023 , 12:00PM
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December 2023 by Justin S
This spot is great. Awesome employees who are always kind. The store has a ton of Buy One Get One free deals, quite frequently. Been saving more money here now than when I was going to Kroger, who has gotten super expensive and barely has BOGO free sales. Sometimes they do, but Publix consistently does it.The employees are always super nice and helpful, all the time. The store is always super clean and organized really well. I go here all the time now and will continue to keep going there. I really respect a store at least willing to do a good amount of sales. Kroger will lower something by like 20 cents and then its "on sale". No thank you.I'll continue going to Publix where I can get actual deals. Some stuff I can't find at Kroger, I can get at Publix too. Like my Retro Bud Light Seltzer and some Michealangelos food, like pastas and stuff.I wish Publix had Amy's Pizza Snacks, because even though they have a lot of Amy's stuff, I've never seen those there yet. But I can live with that, haha.Great store all around. Never had one issue with this place.
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November 2023 by imagesfrom Oz
The produce stayed fresh. Good selections. My husband loves shopping here.
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November 2023 by Jennifer Jones
Nice Publix. Had a couple of the items that were out of stock at other Publix, and good price on Italian sausage. My only concern was the fact that only ONE regular check out line was open and staffed (NOT self checkout). There were 3 people ahead of me and one or more behind. The person at the front of the line was having some issues with her card. That should have been a cue to open another, I believe.
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November 2023 by Preswick Jean
The store was super clean including the rest room which.generally means the employees are clean considering that must wash hands before returning to work. The deli, bakery and produce never disappoints me.and I travel over a 175 mile just for the freshness we have come to expect from a grocery store. Very impressive !!! We love it public has been my go to store whenever possible for over 30 years.
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November 2023 by Grace Stanley
This store is stocked very well employees are helpful and friendly. Store is always clean and the sales are great!
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September 2023 by Juan camilo Quiñones
Recently went on vacation to Richmond and went to go do some grocery shopping at this Publix location, mya (I think that was her name) was taking care of me and I was on the phone with my mother (which only speaks Spanish) I heard her say “ugh these ppl are everywhere now” I didn’t feel like wasting my energy on someone so racist and ignorant but I think it’s crazy that they have ppl like her working on customer service in a big city like Richmond.
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August 2023 by Tom and Renelle Maddrey
Thank you management for a well managed store!I drive by other stores to shop with you. I especially appreciate the friendliness and great customer service skills of the employees. Also thank you for having cashiers vs just self check out lines. ❤️Publix is the best!!I know this store must have great management since I see a lot of the same cashiers on a regular basis. Treating employees well makes for customers being treated well also.
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August 2023 by Stephanie Jones
Store is spotless. All team members are very friendly and always willing to help
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July 2023 by Jonathan Hartzell
I'm so glad they built this, it's so close to my house I could easily walk. Great selection, I love getting the crab legs steamed/seasoned in store, then bringing them home and eating them within 5 minutes while they are still steaming hot. Produce selection also seems to be great!
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July 2023 by Brandon M
Happened to be in the area the other day, wanted to try the place out for the first time in my life. I've heard from friends about the great sandwiches here.I was very, very disappointed to see one of the female managers being rude and condescending to one of the people she was in charge of. Very pretentious. I was impressed by the way the cashiers and stockers and every other person seemed to be able to handle themselves with great customer service...but if a manger acts this way toward their staff, it tells stories of how awful the behind-the-scenes culture is.Publix could use a fix on this woman. Her manner and demeanor do NOT recommend that she is worthwhile as a leader. She needs to be returned to the lesser roles and reminded how things work when you're not in charge, and how your attitude can negatively affect the store.
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July 2023 by Sena Gunduz
Daily shopping is a bit expensive at this market, but we frequent it the most due to the cleanliness of the environment, the constant freshness of the products, and the availability of promotional items. The products in the Mediterranean cuisine section need further improvement. The staff is very polite and helpful.
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July 2023 by osman kaya
Nice clean kind staff. Vegatables and Sea food's are mostly fresh
